limited or no connectivity problems

[Dave_Lethal]

Hello.

Yesterday, I was messing around with port forwarding and such on my Speedstream modem (I have SBC DSL) for my Half-Life Dedicated Server. Well, everything was working fine last night, but I got up this morning and my internet was not working.

I have 2 computers hooked up through a router.

I ran HiJack this on the main PC and there was an entry in there that said broken internet connection due to bad LSP , run LSPFix, or something of that nature. I checked it off to delete it, and I got a message saying "If this file is associated with New.net, etc etc, then run Spybot to get rid of the problem. Well, New.net WAS in the add/remove programs list. I got rid of it and the files associated with it on my PC. That was the only thing that I noticed was wrong in HijackThis.

Well, for another hour, I could not connect to the internet on either computer.

I restarted the main computer and my own computer, and was finally able to connect on my own computer, but not on the main computer, it said limited or no connectivity. After about 5 mintues of browsing, I ended up with the same error message on my own computer.

This went on for about another hour, being able to connect and then suddenly dying on me.

So, I shut down both computers, unplugged both the modem and the router, and let it sit for about 10 minutes. Then I plugged the modem and router back in, restarted both PC's, and I have was able to connect just fine. But 10 minutes later, my connection died again.
I did run LSPFix but I am not sure what I am doing. The only files in there are listed under keep, and they are

mswsock.dll
winrnr.dll
rsvpsp.dll

These are all supposed to be there, correct?

Any ideas why my internet is acting goofy like this?

I connected my computer directly to the modem, and disconnected the main computer, and everything seems to be working so far...

[Dave_Lethal]

Alright, hmm. I think my router may be fried.

I can connect both pc's when I hook them up directly to the modem. Obviously, I can only connect one PC at a time now

I'm not sure what happened to the router or why it decided to suddenly stop working. The router is a Speedstream SS2524, if anyone has any info on this it would be greatly appreciated. I hope I don't need a new router

[Dave_Lethal]

Another update here. I was surfing the web on the PC that that I connected directly through the modem, and the connection died out of nowhere. I unplugged the modem for 30 seconds, plugged it back in and everything was working again.

The weird thing is, when the internet died again, I got the same "limited or no connectivity" message. Could this problem be on SBC's end? It's very frustrating.

Here is a HJT log, although I don't see anything here that could be causing the problem, although I don't know what 020 Winlogon Notify is...

Logfile of HijackThis v1.99.1
Scan saved at 12:00:46 AM, on 8/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\default\Desktop\Dave's Shit\Programs\HiJackThis\HijackThis.exe

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [GTV GlobalIM] C:\PROGRA~1\MYSPACE\MESSEN~1\GLOBAL~1.EXE
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: Big Shot Roulette TM by pogo -
O16 - DPF: Bridge by pogo -
O16 - DPF: Buckaroo Blackjack TM by pogo -
O16 - DPF: Chess by pogo -
O16 - DPF: Command and Conquer Comanche by pogo -
O16 - DPF: Dice Derby by pogo -
O16 - DPF: Euchre by pogo -
O16 - DPF: Fortune Bingo by pogo -
O16 - DPF: High Stakes Pool by pogo -
O16 - DPF: Its Outta Here 2 by pogo -
O16 - DPF: Jungle Gin by pogo -
O16 - DPF: Mah Jong Garden by pogo -
O16 - DPF: Multiline Slots by pogo -
O16 - DPF: Pebble Beach 3 Hole Challenge by pogo -
O16 - DPF: Pebble Beach Golf by pogo -
O16 - DPF: Perfect Pair Solitaire by pogo -
O16 - DPF: Perfect Passer by pogo -
O16 - DPF: Phlinx by pogo -
O16 - DPF: Pirate's Gold by pogo -
O16 - DPF: Pop Fu by pogo -
O16 - DPF: Quick Shot by pogo -
O16 - DPF: Showbiz Slots 2 by pogo -
O16 - DPF: Squelchies by pogo -
O16 - DPF: Sweet Tooth TM by pogo -
O16 - DPF: Tank Hunter by pogo -
O16 - DPF: Texas Hold'em Poker by pogo -
O16 - DPF: The Sims Pinball by pogo -
O16 - DPF: Top Down Baseball Challenge by pogo -
O16 - DPF: Tri-Peaks by pogo -
O16 - DPF: Tumble Bees by pogo -
O16 - DPF: Vert Skater by pogo -
O16 - DPF: Word Whomp Whackdown by pogo -
O16 - DPF: World Class Solitaire by pogo -
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/c ... pote_x.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/ ... 0_0_44.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O20 - Winlogon Notify: Syncmgr - C:\WINDOWS\system32\ktjsl7171.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

[PCguy]

It does sound like you are losing your Router. I once had one that would let me connect each pc to each other but wouldnt let the out to the internet.

Check on the manufacturor's website for any firmware updates first.

And in your HJT log, you only need this entry fixed by HJT:

O20 - Winlogon Notify: Syncmgr - C:\WINDOWS\system32\ktjsl7171.dll (file missing)

[Dave_Lethal]

Thanks PC Guy. I ended up buying a new router, and everything is working just fine.