graphics cards problems

[Reedly]

Hello!

Long time no major problems here!!

Until now. Installed SP2, and my 2 monitor system is messing up.

On my Dell Dimension 2350:
I have a Radeon 9200 that I'm using for 1 monitor, and the internal Intel 82845G card I'm using for the 2nd monitor.

Things worked fine for nearly a year. But with SP2 whatever monitor I put on the internal video card is stuck on 640x480. I have the option to change the resolution, but if I do, I get the blue scrren STOP error:0X0000008E, a problem with ialmdev5.dll

The computer freezes, and I just have to restart and then the monitor is still wrong.

Any ideas on how to deal with this? Should I call Microsoft or not?

Thanks for your help in advance!!

Reedly.

[Gecko]

It sounds like you need to update the drivers for the internal Intel 82845G card.

[Reedly]

Thanks Gecko for your reply.

However, I called the number listed in this forum for reaching microsoft about SP2 problems and the issue is fixed!

Thanks PC Tech Forums for listing that all important number.

Basically, I needed to uninstall the latest drivers for the internal card. I had installed all new drivers for just about everything I could find once I installed SP2, but the intel card didn't seem to like that! Oops. and Oh well...

I can't believe I got free help from microsoft, whether it was an easy fix or not!

Thanks,
Reedly.