I recently purchased city of heroes and after only playing it for about 3 weeks, it has randomly stopped working. Every time i go to play it, i receive the error message, "CohUpdater.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
The error report is listed as follows...
AppName: cohupdater.exe AppVer: 0.0.0.0
ModName: kernel32.dll
ModVer: 5.1.2600.1106 Offset: 00016b97
My hijackthis log reads as follows...
Logfile of HijackThis v1.97.7
Scan saved at 3:56:32 PM, on 7/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\addqi.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Creative\8xxx\bbui.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\AceGain\LiveUpdate\LiveUpdate.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\System32\futxyisk.exe
C:\WINDOWS\System32\odjiwjf.exe
C:\WINDOWS\ipbk32.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Documents and Settings\Walter Perry\Application Data\ttuh.exe
C:\Program Files\AceGain\LiveUpdate\aceagent.exe
C:\WINDOWS\System32\ktcovbp.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\America Online 9.0c\aoltray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\iTouch\kbdtray.exe
C:\Program Files\America Online 9.0c\waol.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\America Online 9.0c\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Walter Perry\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jmrrq.dll/sp.html#28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://jmrrq.dll/index.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html#1507
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html#1507
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html#1507
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://jmrrq.dll/index.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jmrrq.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://jmrrq.dll/index.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\jmrrq.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = c:\searchpage.html#1507
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1507
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html#1507
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
O2 - BHO: (no name) - {8B131CA1-3EA3-D757-266F-0875B9EFBB12} - C:\WINDOWS\system32\addub.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo 825] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P22 "EPSON Stylus Photo 825" /O6 "USB001" /M "Stylus Photo 825"
O4 - HKLM\..\Run: [bbui] C:\Program Files\Creative\8xxx\bbui.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AceGain LiveUpdate] C:\Program Files\AceGain\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [yinylhxwa] C:\WINDOWS\System32\futxyisk.exe
O4 - HKLM\..\Run: [Microsoft Sinsup] odjiwjf.exe
O4 - HKLM\..\Run: [ipbk32.exe] C:\WINDOWS\ipbk32.exe
O4 - HKLM\..\RunServices: [Microsoft Sinsup] odjiwjf.exe
O4 - HKCU\..\Run: [EPSON Stylus Photo 825] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\System32\E_S4E.tmp"
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Walter Perry\Application Data\ttuh.exe
O4 - HKCU\..\Run: [Rwdzm] C:\WINDOWS\System32\ktcovbp.exe
O4 - HKCU\..\Run: [Microsoft Sinsup] odjiwjf.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKLM\..\RunOnce: [addqi.exe] C:\WINDOWS\system32\addqi.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0c\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar (HKLM)
O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown2.pogo.com/applet/whack ... assets.cab
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc ... tor/sw.cab
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone-dev.ubisoft.com/dev/p ... anager.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://i.a.cnn.net/cnn/resources/cult3d/cult.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {58172624-85DD-4482-9E64-02ADCA637E96} - http://www.kungfuchess.com/activex/web665.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://wdownload.weatherbug.com/minibug ... taller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C ... 6505208333
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc ... wflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://antu.popcap.com/games/popcaploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2D06E030-BE8F-427B-9957-8EC0EF55BF38}: NameServer = 205.188.146.146
if anyone knows of this problem or sees anything i could do, please let me know. Thanks guys.
i tried the ideas given to me, but the program still does not work. WHY DOES CITY OF HEROES HATE ME SO!?! anyways, i have the about buster file here...
