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by **dartchucker99** » Wed Jul 14, 2004 6:38 am

I installed the security update, which contained 4 security issues, when it installed it wanted to restart to complete install which is normal. The problem was my pc did not restart but rather shut down instead, and when i tried to restart it it just powered up and quit. I had to manually shut down and when i restarted it again it booted up. I tried it several time and it did the same. It was fine before the upates, i started deleting
them one by one and found out when i removed the kb841873 the computer restarted on its own again. Is anybody else experiencing this problem, could it be an incompatability with nortons 2003 systems works
I would like to have all the security updates but cant handle the restart problems, any help would be appreciated.

by **brad** » Wed Jul 14, 2004 7:04 am

Are you sure it's: kb841873? I can't find a thing.
brad

by **dartchucker99** » Wed Jul 14, 2004 4:16 pm

Hello Brad, i visited the update site and as i expected it wants me to download the kb841873 and the other update This update was included with 4 others. I have pasted the update for you to see
Critical Updates and Service Packs
Critical updates are already selected for you to install
Review the list of critical updates below. You can remove any item you don't want.

Total items selected: (2)
Security Update for Windows XP (KB841873)
Download size: 307 KB, < 1 minute
A security issue has been identified that could allow an attacker to compromise your Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Read more...
This item has been selected.AddRemove
Security Update for Windows XP (KB839645)
Download size: 677 KB, < 1 minute
the other 3 updates are still installed and not causing problems. thankyou again

by **brad** » Wed Jul 14, 2004 6:27 pm

Ok it's new. Just downloaded myself. Will have to get back to you. Others may be able to help.
brad

by **dartchucker99** » Thu Jul 15, 2004 1:09 am

I have also noticed that nortons is taking over twice the time to scan on bootup since installing updates also. I found out there's a rumour around that the new updates might have a lemon in it. Anyway i removed all of the updates and now nortons is still taking for ever to enable any sugestions. Thanks

by **Restek** » Thu Jul 15, 2004 10:01 pm

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