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Windows Media Player not working...

All versions of Window XP and 2003 including 32 bit and 64 bit

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Windows Media Player not working...

Postby Cactus » Sat Mar 06, 2004 5:41 am

I recently installed a new DVD player and Video card.GeForce4 MX 440 AGP8x.

I did have Media Player 9 then all of a sudden when I would load it,it would sit in the task bar and when I would try to open the window it would shoot off the screen to the right!

When I went to ADD/REMOVE programs to remove it it gave me the option to revert back to the original version...6 I think.
Well now they are all gone.
I just installed version 9 again but its still shooting off to the right and won't open.
Any help would be greatly appreciated.
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Postby brad » Sat Mar 06, 2004 10:46 am

Are you trying to view DVD's? Does it do that no matter what media you're trying to view?
It could be a Codec issue: .
You might want to try uninstalling WMP9 this way: Start / Run / Type in: RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp.inf
Now try reinstalling from: .
Another very good WMP troubleshoot/support site is .
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re: media player

Postby badpolarbear » Sat Mar 06, 2004 2:24 pm

Media Player 9 has been known to be troublesome. You might like to try going back to Media Player 7.1. It doesnt have all the added features that 9 has but it seems to be less of a problem. Daniel
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Postby Cactus » Sat Mar 06, 2004 3:17 pm

Hey Brad...the DVD player works fine.
I only use MP9 for video trailers online.
Thhanks Daniel but I tried that.
I uninstalled it again through ADD/REMOVE and it reverted back to 6.
It works ok!!
I'll try uninstalling the way Brad suggest and I'll post back.
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Postby Cactus » Sat Mar 06, 2004 3:56 pm

Ok...
I typed it like this:
RunDLL32advpack.dll,LaunchINFSection C:\WINDOWS\INF\wmp.inf

Comes up saying file cannot be found??
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Postby brad » Sat Mar 06, 2004 4:06 pm

That tip was because I thought that you couldn't get WMP 9 uninstalled.
Sounds like you got it already.
Stick with WMP 6 or 7 as they run with a lot less problems on some systems.
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Postby Cactus » Sat Mar 06, 2004 4:08 pm

I can find the INF folder in windows!

This is what wmv9vcm.inf says:
[Version]
Signature = "$Chicago$"
AdvancedINF = 2.5, "Your setup subsystem is outdated. Please install IE 3.01 or greater."

[DefaultInstall]
RequiredEngine=Setupapi
CopyFiles = Codec.CopyFiles.DLL, Codec.CopyFiles.INF
AddReg = Codec.AddReg.NT
UpdateInis = Startup.Links

[Uninstall]
RequiredEngine=Setupapi
BeginPrompt=BeginPromptSection
DelFiles = Codec.CopyFiles.DLL
UpdateInis = Remove.Links
DelReg = Codec.DelReg
Cleanup=1

[BeginPromptSection]
Prompt="%REMOVE_PROMPT%"
ButtonType=YESNO
Title="%CODEC_DESCRIPTION%"

[DestinationDirs]
Codec.CopyFiles.INF = 17 ; 17 - INF directory
Codec.CopyFiles.DLL = 11 ; 11 - System directory

[Codec.AddReg.NT]
HKLM, "SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32", "%CODEC_ID%", , "%CODEC_DLL_NAME%"
HKLM, "SOFTWARE\Microsoft\Windows NT\CurrentVersion\drivers.desc", "%CODEC_DLL_NAME%", , "%CODEC_DESCRIPTION%"
;; FLG_ADDREG_TYPE_BINARY

[Codec.DelReg]
HKLM, "Software\Microsoft\WMV9_VCM"
HKLM, "SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32","%CODEC_ID%"
HKLM, "SOFTWARE\Microsoft\Windows NT\CurrentVersion\drivers.desc","%CODEC_DLL_NAME%"

[Startup.Links]
system.ini,drivers32,,"VIDC.WMV3=wmv9vcm.dll"

[Remove.Links]
system.ini,drivers32,"VIDC.WMV3=wmv9vcm.dll",,


[SourceDisksNames]
1 = "Microsoft Video Codec V9 Install",,0

[SourceDisksFiles]
wmv9vcm.inf=1
wmv9vcm.dll=1

[Codec.CopyFiles.INF]
wmv9vcm.inf

[Codec.CopyFiles.DLL]
wmv9vcm.dll,,,1

[Strings]
CODEC_DESCRIPTION = "Microsoft Windows Media Video 9 VCM"
CODEC_DLL_NAME = "wmv9vcm.dll"
CODEC_ID = "vidc.wmv3"

This is what wmp.inf says:

[Version]
Signature="$Chicago$"

AdvancedINF=2.5, "You need a newer version of advpack.dll."
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Postby brad » Sat Mar 06, 2004 4:23 pm

Ok......... Click on your WMP icon. What Windows Media Player version is installed right now?
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Postby Cactus » Sat Mar 06, 2004 4:28 pm

I had to revert back to the old one... version 6.4.07.1121
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Postby Cactus » Sat Mar 06, 2004 4:40 pm

What now?
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Postby Cactus » Sat Mar 06, 2004 4:55 pm

Here's the files in the INF folder that I think are related to the player:

wmp.inf
wmv8ax.inf
wmv8ax.PNF
wmv9vcm.inf
wmvax.inf
wmvax.PNF
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Postby brad » Sat Mar 06, 2004 5:30 pm

Go here and download .
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Postby Cactus » Sat Mar 06, 2004 5:45 pm

Ok Brad...I just downloaded 7.1 from your link.
Clicking the MP icon shows that its opening in the taskbar but clicking it sends it off to the top right corner right off the screen????
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Postby brad » Sat Mar 06, 2004 5:53 pm

That is strange. You can't even drag it? What if you Right Click it's icon / Properties / and select the window size to "Maximized"?
If these don't work I'm not sure. Have you done any scans lately?
Download / Install / Update / and Run .

Then:

Download and run:

Try WMP now if it's still messed up let's see what's running:

Download and install . Now Run it and post a copy of the Log File here.

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Postby Cactus » Sat Mar 06, 2004 5:58 pm

I've downloaded Hijackthis and ran it...


Logfile of HijackThis v1.97.7
Scan saved at 8:59:16 AM, on 3/6/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytelus.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customi ... .yahoo.com
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\ADVTOOLS\ADVCHK.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NVMCTRAY.DLL,NvTaskbarInit
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C ... 5605324074
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc ... wflash.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc ... tor/sw.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/ ... mv9VCM.CAB
O16 - DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A} (WebCam Control) - http://www.webcamnow.com/broadcast/ActiveXWebCam.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200 ... taller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/29eae2c98a9 ... xIE601.cab
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/angelx ... loader.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.city.north-bay.on.ca/scripts ... ontrol.ocx
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.ne ... tector.cab
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/A ... ngctrl.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... Client.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://i.a.cnn.net/cnn/resources/cult3d/cult.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.c ... pi_416.dll
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab
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