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Windows live messanger video call problem, please help

PostPosted: Mon Oct 22, 2007 9:14 am
by kendji
Hey guys, first things first I'm sorry to barge in on this forum and demand help like this but lately MSN has been flaming me beyond belief .

Currently I'm operating on Windows Live Messenger 8.1

I've been using the software for some time now now, and in my job description being connected and using video calls is a must, I'm a freelance writer so sometimes I need to debate my work with my editor. I NEVER had problems with MSN before, never, and the more I used it the better I appreciated the quality of the video and audio features. But, yesterday I had to make a Video Call to one of my clients to give some minor feedback, but the sound was lagging ( I mean like a good 34 sec lag ) the video quality was slow and the frames kept freezing, there was no way in hell you could hear or understand anything. I dont know if its MSN or my PC but the thing is I never had problems with it before . thought at first that it was a internet speed glitch so I did a "speed test" online .... 4Mb/sec .... sooo that wasnt it, then I thought I probably was MSN . I restarted my pc a few times, signed in and out, changed my connection settings but nothing, today I had to make another call and the problem still persists.

I resorted to yahoo.... which I hate, there was a 3 sec lag but at lest I could hear the person, but when I tried to use the cam it started to slow down ( but then again yahoo always did that)


I could really use some help on this topic, I'd really like for it to work properly again



edit: I changed the title cause somebody reminder me that I had live messenger :P

PostPosted: Wed Nov 07, 2007 3:46 pm
by Whit3Knight_Cymru
Try deleting and reinstaling messenger do you have the latest drivers for your sound card and webcam also try setting them up correctly via the control panel ley me know if this helps.............. :D