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problem with modem

PostPosted: Mon May 10, 2004 12:43 am
by smokeyzoo
I have a problem, I have to dial up twice to get online. The first time i dialup the noise of the modem loops a couple of times, And the second time i dialup its fine. I asked my isp to help but they say its my puter. i have also asked a puter shop but no help there either. Ok, I have a hewlett packard pavilion 6701 (i know its outta date) with xp pro and a conexant modem with new drivers. any help?

PostPosted: Mon May 10, 2004 3:14 am
by liljim
Its not really that uncommon to have trouble connecting with diap up modems.Theres too many things that tend to effect the "handshake" process,static being the biggest.How old are the phone lines in your area?That usually makes a difference..There also could be some corrosion in the junction box on your house.

PostPosted: Mon May 10, 2004 3:21 am
by Geekgirl

PostPosted: Mon May 10, 2004 9:30 am
by smokeyzoo
well first, i have no idea how old the phone lines are. and with the driver updates, it didnt work at all before i installed them, winxp dosnt have the right drivers for conexant modems. and my isp walked me through it and all and they couldnt help.

PostPosted: Mon May 10, 2004 10:36 am
by noby
you probably need a new modem, supported by XP

noby

PostPosted: Mon May 10, 2004 12:47 pm
by liljim

PostPosted: Mon May 10, 2004 1:09 pm
by noby

PostPosted: Mon May 10, 2004 3:07 pm
by liljim

PostPosted: Mon May 10, 2004 3:43 pm
by brad
Just a thought... Do you have the "Wait for Dial Tone before Dialing" box checked in the Modems Properties?
brad

PostPosted: Tue May 11, 2004 12:32 am
by smokeyzoo
ive used that thing to tell me what modem i have, i needed it to the new driver. as for dialup setting, ive got a cd from my isp that did it for me. its a 4yr old modem, it might be easier to buy a new one. im having money problems, whats a cheap external modem worth? and i must add, i live in Australia.

PostPosted: Tue May 11, 2004 3:52 am
by smokeyzoo
ok, i called my isp again and they told me to dialup while i was talking to them and they told me its not them, and they were no help again. the thing is, my modem worked in winME fine.

PostPosted: Tue May 11, 2004 3:06 pm
by Geekgirl
Did you do an upgrade or a clean installation of XP Pro? An upgrade may be causing your problems

PostPosted: Tue May 11, 2004 11:07 pm
by smokeyzoo
i formatted then installed win xp pro. it found the driver at the start but it didnt work, so, i had to download that new conexant driver. what modem is better anyway internal or external?

PostPosted: Wed May 12, 2004 7:36 pm
by Un4g1v3n
2 things.

1. Be happy you have the internet right now, cuz it could die on you ANYTIME.

2. You formatted without backing up your drivers and/or important files?

PostPosted: Wed May 12, 2004 7:53 pm
by liljim
Im not sure about australia but here's a link you can check out for an external modem

http://www.logicalplus.com/3curoexusb56.html