DVD/CD Drive failure

[icebreaker]

Hi All,
My drive doesn't open - even though the power light is on can you help please.

I have recently upgraded the memory & since then I havn't been able to open the drive,also,Norton Antivirus is due for renewal soon.

Could these be factors & would there be a virus out there that can disable the drive. If so,what is the name of the said virus - so that I can get rid of it,
Many Thanks for any forthcoming advice,
Cheers,
icebreaker
Windows XP home, 2GB memory, P4 2.8GHz

[liljim]

theres no virus that would cause that, its a hardware problem.

You should see a small hole on the front of the drive


You can use a paper clip or something similar to open the drive by inserting it in that hole and pressing in. It usually takes a fair amount of pressure to open it but it should do the trick.

[icebreaker]

Thanks for that liljim,glad it's not a virus I'll give it a whirl as soon as I can access it (I'm away from home at the mo )
Happy New Year to you sir,

Cheers,

icebreaker

[liljim]

Same to ya, let me know how it goes.

[liljim]