PCTech Forums

I'm running XP

Okay, this is getting on my last nerve. I just did a spyware/trojan scan, and deleted or quarrintined all of them, yet my computer will still freeze random windows. I'll be looking at one, click a different browser window, and come back, and the first window is now frozen, and I have to end the program with Ctrl+Alt+Delete.

Can somebody please help me?

(It's also impossible for me to see my desktop. When I minimize, or close the window, it either stays up, or goes down and leaves a big white thing where it was before.)

You need to download and scan with Hijackthis.... the link for it is to the top left hand side of your screen.

Make a folder for it, don't leave it in a temporary folder because if you fix anything backup files will be created and they need a home.

Please post your logfile in our Hijackthis support forum and a moderator will analyse your log and advise on any action needed. Please don't attempt to fix anything before getting technical help.



lilpink x

If you haven't done so already, try running the free online virus scanner at Trend Micro before you scan with Hijackthis as it sometimes finds things that other scanners miss.