PCTech Forums

Posted: **Fri Oct 15, 2004 4:50 pm**

hi, my pc is compaq presario 6505uk, and it's gone a bit wonkey (again), I want to do a full recovery to get it back to how it was when i got it, problem is i don't have a disc. I used to be able to do it from start up but it won't work anymore. Anyone know how or where i could get a recovery cd?

Posted: **Fri Oct 15, 2004 7:12 pm**

I think your best bet is to contact HP and explain the situation to them and ask for a replacement CD.

Posted: **Fri Oct 15, 2004 7:35 pm**

i never had a cd, i was able to do it from start up, would anyone have a link for where i contact hp?

Posted: **Fri Oct 15, 2004 7:41 pm**

www.hp.com

Posted: **Sat Oct 16, 2004 12:15 am**

I would suggest investing in a windows XP cd...If you can afford it....

Posted: **Sat Oct 16, 2004 1:19 am**

is that not gonna be just the same thing?

Posted: **Sat Oct 16, 2004 1:36 am**

Posted: **Sat Oct 16, 2004 7:02 am**

does it have a recovery partition? if so while starting up hit the F10 key until it starts the recovery. or did you loose the recovery partition

Posted: **Mon Oct 18, 2004 2:40 pm**

Posted: **Fri Oct 29, 2004 12:24 pm**

is there no way i can get that back? cos hp's gonna charge me for it an it's somethin i usedta have

Posted: **Fri Oct 29, 2004 3:02 pm**

Probably not unfortunately - have you reinstalled windows or used any partitioning tools which may have wiped the hidden partition containing the backup data?

Posted: **Fri Oct 29, 2004 7:50 pm**

not that i know of.

Posted: **Sun Oct 31, 2004 2:30 pm**

Posted: **Sun Oct 31, 2004 2:40 pm**

Read this:

Compaq FAQ: Steps to Restore Drive C: from SystemSave D: Partition (FAQ3466)

http://web14.compaq.com/falco//detail.a ... um=FAQ3466

Let's not refer to this partition as "hidden " when in fact it's right there in full view as the " D: " drive, or "system save " with nothing more than the restore disk(s) cab files.

Let us know...

Cactus

Posted: **Tue Nov 02, 2004 12:16 pm**

it's telling me to...
Double-click the Presario Support icon on the desktop.
Double-click the QuickRestore icon.
Click System Utilities.
Insert a blank, formatted diskette in the diskette drive.
Click Recovery Diskette to create the diskette.

i can't find the presario support icon on the desktop :roll:

is there any way to find it? from run or something?