PCTech Forums

My problem is the same as The one from dk:

Can't get rid of adware / dialer ...please help!
Posted: Wed Jun 30, 2004 10:24 pm

But on an XP system.

I have an evil dialer , which I cannot remove with 'adware', and which keep disconnecting me, and generally pissing me off. The dialer changes name, but always changes my homepage to www.pureseeker.com, and adds a XXXServer to my dial up list.

Am abit of a novice so any help would be deeply appreciated.

TomDevon.

I have performed Hijackthis and log is below:

Logfile of HijackThis v1.97.7
Scan saved at 11:48:08, on 09/07/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\ssv32r.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\BTopenworld.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\Tom Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pureseeker.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk3.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-uk3.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-uk3.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-uk3.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QTSvc] C:\WINDOWS\ssv32r.exe /i
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Spyware Begone] C:\Documents and Settings\Owner\Desktop\Tom Files\freescan.exe -FastScan
O4 - Global Startup: CompuServe 2000 Version 6 Tray Icon.lnk = C:\Program Files\CompuServe 2000 Version 6a\cstray.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Researcher (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{0637A32B-66A7-4309-9A3C-FDABEAFA2BBF}: NameServer = 194.72.6.57 194.73.82.242

After you've finished fixing this problem I strongly recommend that you visit the and download the Critical Updates.

Turn off System Restore. (Turn it back on after this is repaired and you've rebooted.)
(This would also include the “GoBack” Program if it is installed.)
Close all other open Windows and have HiJackThis Fix:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pureseeker.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

Now delete these Folders or Files that are Highlighted: (You may need enable "Show all Files" and disable "Hide System Files" in Windows Explorer / Tools / Folder Options / View Tab) (You may have to boot to "Safe Mode" in order to delete some Files/Folders)

XXXServer - Search for and delete.

Now, empty all your TEMP Folders (WinXp has up to 4 of them) / Temporary Internet Files Folder and then empty your "Recycle Bin" and reboot.

brad

If your browser is being changed I would recommend downloading and installing SpywareGuard also.

http://www.javacoolsoftware.com/sgdownload.html