PCTech Forums

Posted: **Tue May 04, 2004 1:50 pm**

Hi. Can anyone help me with a prob i'm having with my Acer Laptop. This morning my QSI cdrw/dvd combi drive ceased to be recognised by my comp.
I have looked in device manager and noticed a screech on the said drive. I have uninstalled my drivers and rebooted and widows has detected my drive and re-installed the drivers..But it still does'nt recognise that its there.

The message is saying Device drivr for this hardware is corrupted or missing...Code 39. But thats me lost i'm afraid.As i'm not very tech...

Can anyone be of assistance to me..I am using Win XP Home sp1. Drive name is QSI Cdrw/dvd SBW-242.

Thanks.....

Posted: **Wed May 05, 2004 4:46 am**

I've run across a few laptops that would reset the onboard nic to disabled in the bios---its a long shot, maybe your cdrom is now disabled in the bios.

check for bios updates

Posted: **Wed May 05, 2004 9:48 am**

Thanks. Ice.
But all looks normal in my Bios. The drive is present..???

Posted: **Wed May 05, 2004 10:21 am**

Posted: **Wed May 05, 2004 3:50 pm**

Hi Brad.

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Posted: **Wed May 05, 2004 4:05 pm**

If thats what it says in device manager the drivers were not installed correctly. either use your OS cd to find the drivers or go to driverguide.com (good site with most drivers available). Download the drivers from there for your cdrom and then specify the location for the drivers when you reinstall the drivers (in device manager).

Jocobo

Posted: **Wed May 05, 2004 4:29 pm**

Thanks Jocobo but i cant use my OS CD for obvious reasons. The driver site is great. Thanks for info..But sadly nothing for my Combo.

QSI CDRW/DVD SBW-242 Drive.

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