PCTech Forums

Heres my problem...

My computer freezes... TOTALLY LOCKS UP! I cant move the mouse, use the keyboard, everything on the screen stops moving, my activity light on my cable modem isnt solid anymore but it blinks... I have to hold my power button to shut my PC off or press the reset button.

This happens when....
Playing online games
Surfing the internet
Doing things in my e-mail
When I start my server up (its a game server for Ultima Online... the program I use for server is RunUO (www.runuo.com))

I tried plugging my PC into different outlets (thought maybe no constant flow)
I tried checking for IRQ issues... heres what IRQs it uses
-----Object-------------------------IRQ----------------------
Networking Device 5
Serial BUS Controller 11
Serial BUS Controller 11
Serial BUS Controller 11
Serial BUS Controller 5
IDE 14
Multimedia Device 11
Display Adapter 11
ACPI 9

I also have tried moving my network card to a different slot
I have tried moving fans around and taking side off my case
(my cpu temp is always around 34-45 Celsius)

HELP!!!!

-Nate

Download,update and run and

If this doesnt help,download and run .Post the logfile here if you need help with it.

Ditto, except give us your System Specs., also.
brad

Note: I was running Java 2 Runtime Enviroment installer, ICQ, The NVIDIA desktop manager and SOUNDMAN (my sound card utility thingy)

Logfile of HijackThis v1.97.7
Scan saved at 9:22:23 PM, on 3/23/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\ICQ\Icq.exe
C:\DOCUME~1\GIGA\LOCALS~1\Temp\ICD2.tmp\jinstall.exe
C:\DOCUME~1\GIGA\LOCALS~1\Temp\jinstaller142_04.exe
C:\DOCUME~1\GIGA\LOCALS~1\Temp\Jav11.tmp.exe
C:\WINDOWS\System32\MSIEXEC.EXE
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\MsiExec.exe
C:\WINDOWS\System32\MsiExec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\GIGA\Desktop\HijackThis.exe

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: ICQ Pro (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Research (HKLM)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc ... /swdir.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdat ... t/opuc.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C ... 4705092593
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/sh ... wflash.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/se ... loader.cab

MY SPECS--------------

Shuttle AV42 Motherboard
P4 2.66GHz Processor
GeForce FX5200 Vid Card
40gb Western Digital Hard Drive at 5200rpm
512mb PC2100 DDR RAM

-Nate

P.S. I have scanned with ad-aware AND a spyware remover program already and both are updated =)
The log is from Hijackthis

Unless i've overlooked something,your logfile looks ok.The one thing i see that could be an issue is your ram.PC2100 isnt fast enough for your cpu,i would recomend atleast PC3200.Your currently overclocking your ram which will cause the problems your having.

Log does look pretty good. What bothers me are these Processes:
C:\DOCUME~1\GIGA\LOCALS~1\Temp\ICD2.tmp\jinstall.exe
C:\DOCUME~1\GIGA\LOCALS~1\Temp\jinstaller142_04.exe
C:\DOCUME~1\GIGA\LOCALS~1\Temp\Jav11.tmp.exe
Did the problem start after installing this Java2? It should have installed and shouldn't be in your Processes. Have you rebooted since installing?
brad

What about the other questions?
brad

I wasnt aware of any other questions... but heres something I also need to point out...

I didnt think I was overclocking my RAM... in the BIOS I have the speed going "By SPD" I COULD put it at 133MHz (which would be 266 since its DDR)
Also... that stick from my uncle IS PC2100...

-Nate

P.S. I was running the java installer while I checked with hijackthis
The iv had this problem with trying a different hard drive and ethernet card so I think it MUST be the modem =/
When im at my uncles it doenst freeze (he is on a router and has a perfectly fine cable modem) so the problem must be with my modem.