Page 1 of 1

keyboard doesn't work but in safe mode

PostPosted: Thu Oct 07, 2010 2:49 am
by ctjonb
Hey all I am tring to help a friend out.
I cannot get his keyboard to work, unless the pc is in safe mode ? I checked for drivers there are none missing. I uninstalled them anyway and reinstalled, nata
I did a system restore, nata
I bought him a new keyboard, nata
I checked every setting I could find and all seems good,I did a scan with AVG found Nothing.
It's a USB Keyboard
I even downloaded combo fix from my PC and could Not get it to open in safe mode,
I even renamed the file !!
Could I just have a NASTY virus ??
So I am out of ideas.
Thanks for any and all replies

Re: keyboard doesn't work but in safe mode

PostPosted: Thu Oct 07, 2010 12:23 pm
by Gecko
ctjonb,

Turn off your computer using Shut Down or pressing the power button and then UNPLUG it from the wall outlet. Let it sit for about 2 minutes and then plug it back in and reboot the system.

Re: keyboard doesn't work but in safe mode

PostPosted: Mon Oct 11, 2010 1:04 am
by ctjonb
Thanks for the reply, I did try that and Nothing, say what are your thoughts on MS Essentials ?

Re: keyboard doesn't work but in safe mode

PostPosted: Tue Oct 12, 2010 3:33 am
by ctjonb
So is it inevitable I am going to have to format this one too.
what do you think ?

Re: keyboard doesn't work but in safe mode

PostPosted: Wed Nov 24, 2010 3:26 am
by Gecko
ctjonb,

If the keyboard works in safe mode then it's a software problem (driver, GUI, program,infection)
The fact that combofix won't run is not good though, try renaming combofix to cbf123.exe and see if you can run it in standard mode (not safe mode) using the mouse only.