cant erase program

[shark74]

Hi, I just uninstalled a program (alcatel for the modem I was using) but it still in the startup in msconfig, so I go in the registry, delete it and it comes right back! How can I delete this *****!

And I don't know if this is normal but since I installed my new modem, I have 2 icons (before only 1) for my internet connexion 1-sympatico (thats the name of my provider) 2-in french connexion au réseau local , état: lecture de l'adresse réseau . The problem is I open my modem the open my PC, Its fast about 20 seconds, then ad-watch open then microsoft anti-spyware comes on and then it freeze for 2 minutes!!! But it wont do the same if I start my PC then when all the programs have started about 40 seconds, I open my modem and I can go on the web ( 15 seconds)

is there a problem I can fix? or its normal.


thanks

[Tronic]

Ok, can be a few things......

try msconfig and remove EVERYTHING you dont want to run from the beggining (dont forget you can always start them when your computers booted and when you need them).

Then reboot. See how it boots up.............If you dont know what is what post them in here and help will be posted.

Then if its not ok try finding another program to use for your modem or try updating your modem.then try to uninstall the one you dont want. If not im sure someone else will know whats going on lol

Regards
Tronic

[Gecko]

Your Alcatel install CD is what you need to run.
The install/uninstall program should catch that their software is installed
and then give you the option to uninstall the Alcatel software.

If it’s anything like my old alcatel cd, there should be a kill.exe/remove.exe file
on the cd that will remove anything that alcatel installed.