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Can't handle reformatting again

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Can't handle reformatting again

Postby orleans97 » Sun Jun 27, 2004 11:35 pm

WIN XP PRO SP1
Dell Dimension 2350
Intel 82845 Graphics chip

Out of the blue was updating the office computers. Tried to install the new drivers for the 82845 graphics chipset it keeps telling me access denied. Manually installed the drivers, all files were copied to their destinations and at the very end of the process it gave me a screen which said.An error occurred during the installation of the device access is denied.I have deleted all previous drivers, also tried to load in safe mode, nothing at all. I'm stumped updated drivers before on this computer no problems now all of a sudden it won't.No i'm not logged in as admin. I do have admin priv. from what I could see when I checked.I updated the drivers under this log in before, and the priv. were the same.
The system is set up, net to router router to 4 computers straight and easy
I'm at my wits end.Help me, Please 640x480 is not a pretty screen.
P.S. Rollback did nothing.System Restore is turned off.
Its a Dell Dimension 2350(work computer) even tried Dell drivers.As far as I could check I have all permissions granted to me.Any more info needed just ask, I will be checking back often


P.S. Update just got back to work.To try some new stuff on this comp.
Found it was infected with 5 different Trojans.Now all clean.
Fresh restart, still the Access Denied message during video driver install.
I'm running out of ideas, Other than reformat or fresh installation of XP Pro.
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Postby Geekgirl » Mon Jun 28, 2004 1:49 am

First I want to say I recommend you keep your System Restore turned on for this exact reason.
Secondly, have you tired to remove the device in Device Manager and let Windows detect it again?
Have you tried to install the original drivers back on?
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Postby orleans97 » Mon Jun 28, 2004 3:56 am

I now know to leave restore on
Yes I have uninstalled and tried to get windows to recognize no luck.It loads all the drivers then right at the VERY END it gives me access denied error.
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Postby noby » Mon Jun 28, 2004 9:04 am

if you were infected, you could have a run of HijackThis and post a log in Brad's forum

you may have leftovers

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Postby icecube » Tue Jun 29, 2004 2:48 am

Try right clicking on the executabe you want to run and choose "run as"

type in your admin account and password--if that fails, you need to have an administrator review your assigned rights.
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Postby orleans97 » Wed Jun 30, 2004 11:07 pm

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Postby brad » Thu Jul 01, 2004 12:44 am

Please post your current HiJackThis Log File.
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new log

Postby orleans97 » Thu Jul 01, 2004 3:01 am

Logfile of HijackThis v1.97.7
Scan saved at 8:59:44 PM, on 6/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\cmd.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Albert\Desktop\34\HijackThis.exe

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_19_0.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "F:\POPSTP\PSFREE.EXE"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/c ... blt1_x.cab
O16 - DPF: Toki Toki Boom - http://download.games.yahoo.com/games/c ... /vtm_x.cab
O16 - DPF: Video Poker - http://download.games.yahoo.com/games/c ... vpt0_x.cab
O16 - DPF: Yahoo! Bingo - http://download.games.yahoo.com/games/c ... /xt0_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/c ... /jt0_x.cab
O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/c ... /kt3_x.cab
O16 - DPF: Yahoo! Dice - http://download.games.yahoo.com/games/c ... dct2_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/c ... /tt2_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/c ... /ot0_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/c ... jst3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/c ... potd_x.cab
O16 - DPF: Yahoo! Spelldown - http://download.games.yahoo.com/games/c ... sdt1_x.cab
O16 - DPF: Yahoo! Tic-Tac-Toe - http://download.games.yahoo.com/games/c ... /ft3_x.cab
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/c ... ywt0_x.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc ... tor/sw.cab
O16 - DPF: {23B7A816-3647-49D2-9756-6F41CE8F9201} (ddm_download.ddm_control) - http://bins.dynamicdesktopmedia.com/cab/ddm_control.CAB
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/ ... acscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdat ... t/opuc.cab
O16 - DPF: {666DDE35-E955-11D0-A707-000000521958} - http://69.56.176.227/webplugin.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.game ... _0_0_1.ocx
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/install ... nstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C ... 4224652778
O16 - DPF: {CA797B15-445F-4AA9-9828-8A88502F560F} (Uninstall Control) - http://www.worldwinner.com/games/shared/uninstall.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc ... wflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/games/p ... der_v5.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.compani ... _1_6_0.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} - http://mirror.worldwinner.com//games/v4 ... 2hpool.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab

[/url]
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Postby brad » Thu Jul 01, 2004 10:26 am

Pretty darn clean....

Turn off System Restore. (Turn it back on after this is repaired and you've rebooted.)
(This would also include the “GoBack” Program if it is installed.)
Close all other open Windows and have HiJackThis Fix:

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O16 - DPF: {666DDE35-E955-11D0-A707-000000521958} - http://69.56.176.227/webplugin.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/install ... nstall.cab

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Ok New Log

Postby orleans97 » Sat Jul 03, 2004 7:30 pm

Logfile of HijackThis v1.97.7
Scan saved at 1:28:44 PM, on 7/3/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\cmd.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Albert\Desktop\34\HijackThis.exe

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_19_0.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "F:\POPSTP\PSFREE.EXE"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/c ... blt1_x.cab
O16 - DPF: Toki Toki Boom - http://download.games.yahoo.com/games/c ... /vtm_x.cab
O16 - DPF: Video Poker - http://download.games.yahoo.com/games/c ... vpt0_x.cab
O16 - DPF: Yahoo! Bingo - http://download.games.yahoo.com/games/c ... /xt0_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/c ... /jt0_x.cab
O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/c ... /kt3_x.cab
O16 - DPF: Yahoo! Dice - http://download.games.yahoo.com/games/c ... dct2_x.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/c ... /tt2_x.cab
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/c ... /ot0_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/c ... jst3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/c ... potd_x.cab
O16 - DPF: Yahoo! Spelldown - http://download.games.yahoo.com/games/c ... sdt1_x.cab
O16 - DPF: Yahoo! Tic-Tac-Toe - http://download.games.yahoo.com/games/c ... /ft3_x.cab
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/c ... ywt0_x.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc ... tor/sw.cab
O16 - DPF: {23B7A816-3647-49D2-9756-6F41CE8F9201} (ddm_download.ddm_control) - http://bins.dynamicdesktopmedia.com/cab/ddm_control.CAB
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/ ... acscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdat ... t/opuc.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.game ... _0_0_1.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C ... 4224652778
O16 - DPF: {CA797B15-445F-4AA9-9828-8A88502F560F} (Uninstall Control) - http://www.worldwinner.com/games/shared/uninstall.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc ... wflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://play06.pogo.com/game/deluxe/zuma ... der_v5.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.compani ... _1_6_0.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} - http://mirror.worldwinner.com//games/v4 ... 2hpool.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab
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Postby brad » Sat Jul 03, 2004 10:44 pm

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