PCTech Forums

Ad-aware 6 Scanning Result, 04-06-2004 06:54:45
Created with Ad-aware Personal, free for private use.
Vendor Type Category Object Comment
PeopleOnPage RegKey Data Miner HKEY_CURRENT_USER:SOFTWARE\Apropos\
PeopleOnPage RegValue Data Miner HKEY_LOCAL_MACHINE:Software\Microsoft\Windows\CurrentVersion\Run\ "AutoLoadersst51dXWIMXJ"
PeopleOnPage File Data Miner c:\windows\system32\ksmbu.exe
CoolWebSearch RegValue Malware HKEY_LOCAL_MACHINE:Software\Microsoft\Windows\CurrentVersion\Run\ "Bakra"
CoolWebSearch File Malware c:\windows\system32\iehost.exe
VX2.BetterInternet RegValue Data Miner HKEY_LOCAL_MACHINE:Software\Microsoft\Windows\CurrentVersion\Run\ "enjtcbe"
VX2.BetterInternet File Data Miner c:\windows\system32\ksmzhi.exe
PeopleOnPage RegValue Data Miner HKEY_LOCAL_MACHINE:Software\Microsoft\Windows\CurrentVersion\Run\ "sF2f3pi"
PeopleOnPage File Data Miner c:\windows\system32\wmpscmgr.exe
Tracking Cookie File Data Miner c:\documents and settings\kbmc.pc1\cookies\kbmc@ads.specificpop[1].txt
Tracking Cookie File Data Miner c:\documents and settings\kbmc.pc1\cookies\kbmc@fastclick[1].txt
WinFavorites File Malware c:\windows\system32\jao.dll
PeopleOnPage Folder Data Miner c:\docume~1\kbmc.pc1\locals~1\temp\~apropos0\
PeopleOnPage Folder Data Miner c:\docume~1\kbmc.pc1\locals~1\temp\~compoundinst0\
PeopleOnPage Folder Data Miner c:\docume~1\kbmc.pc1\locals~1\temp\Atf\
PeopleOnPage Folder Data Miner c:\program files\SysAI\
PeopleOnPage File Data Miner c:\docume~1\kbmc.pc1\locals~1\temp\~apropos0\atla.dll
PeopleOnPage File Data Miner c:\docume~1\kbmc.pc1\locals~1\temp\~apropos0\atlw.dll
PeopleOnPage File Data Miner c:\docume~1\kbmc.pc1\locals~1\temp\~apropos0\setup.inf
PeopleOnPage File Data Miner c:\program files\sysai\ace.dll
PeopleOnPage File Data Miner c:\program files\sysai\ai_01-06-2004.log
PeopleOnPage File Data Miner c:\program files\sysai\ai_02-06-2004.log
PeopleOnPage File Data Miner c:\program files\sysai\ai_03-06-2004.log
PeopleOnPage File Data Miner c:\program files\sysai\ai_04-06-2004.log
PeopleOnPage File Data Miner c:\program files\sysai\ai_31-05-2004.log
PeopleOnPage File Data Miner c:\program files\sysai\atl.dll
PeopleOnPage File Data Miner c:\program files\sysai\data.bin
PeopleOnPage File Data Miner c:\program files\sysai\libexpat.dll
PeopleOnPage File Data Miner c:\program files\sysai\proxystub.dll
PeopleOnPage File Data Miner c:\program files\sysai\sysai.exe
PeopleOnPage File Data Miner c:\program files\sysai\uninstaller.exe
PeopleOnPage File Data Miner c:\program files\sysai\wingenerics.dll
CoolWebSearch RegValue Malware HKEY_CURRENT_USER:Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
CoolWebSearch File Malware c:\windows\system32\searchbar.htm
PromulGate File Data Miner c:\windows\system32\pcs\pcsvc.dll
WinFavorites RegKey Malware HKEY_CLASSES_ROOT:atl.registrar\
WinFavorites RegKey Malware HKEY_CLASSES_ROOT:CLSID\{44ec053a-400f-11d0-9dcd-00a0c90391d3}\
WinFavorites RegKey Malware HKEY_CLASSES_ROOT:Interface\{B88A3AF1-4F1B-4400-8FFB-3FCB108CE115}\
WinFavorites RegKey Malware HKEY_LOCAL_MACHINE:SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bridge\

Did you have Ad-aware fix those entries? If not, do so.
Next:
Download and install: . Now Run it and post a copy of the Log File here.
(Create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders. This is where it will save the backup files needed if there's a problem.)

brad

Logfile of HijackThis v1.97.7
Scan saved at 09:52:33, on 07/06/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\PROGRA~1\Ontrack\Fix-It\mxtask.exe
C:\Program Files\Firebird\bin\ibguard.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\windows\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\windows\System32\svchost.exe
C:\Program Files\Firebird\bin\ibserver.exe
C:\PROGRA~1\Ontrack\Fix-It\mxtask.exe
C:\Program Files\Common files\WinTools\WSup.exe
C:\windows\system32\winlogon.exe
C:\PROGRA~1\Ontrack\Fix-It\mxtask.exe
C:\windows\Explorer.EXE
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\documents and settings\kbmc.pc1\local settings\temp\K9.exe
C:\documents and settings\kbmc.pc1\local settings\temp\K9.exe
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\windows\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\windows\System32\wintsvit.exe
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\Program Files\Common files\WinTools\WSup.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\kbmc.PC1\Desktop\programs\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Business Broadband
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\Ontrack\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [NeroCheck] C:\windows\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [K9] C:\documents and settings\kbmc.pc1\local settings\temp\K9.exe
O4 - HKLM\..\Run: [5T943LK4L@#R95] C:\windows\System32\Doub.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\windows\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [WCPI] C:\windows\System32\wintsvit.exe
O4 - HKLM\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "kbmc"
O4 - HKCU\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "kbmc"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: Help (HKCU)
O9 - Extra button: BT (HKCU)
O9 - Extra button: Homepage (HKCU)
O12 - Plugin for .MOV: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc ... /swdir.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/ ... 5127001534
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdat ... t/opuc.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupda ... t/opuc.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C ... 1017592593
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://F:\system\intralaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B17E15FA-1F63-40F8-B55F-B2256FB1F467}: NameServer = 213.1.119.102 213.1.119.103
O17 - HKLM\System\CCS\Services\Tcpip\..\{C5268344-00FB-44A1-998F-8ADA79778E93}: NameServer = 192.168.0.1,195.166.78.30

You are running two Anti-Virus Programs, AVG and Norton I strongly advise you to uninstall one or the other.

Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following: (They may or may not be there)

Doub.exe
WToolsA.exe
wintsvit.exe

Turn off System Restore. (Turn it back on after this is repaired and you've rebooted.) Close all other open Windows and have HiJackThis Fix:

R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [5T943LK4L@#R95] C:\windows\System32\Doub.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [WCPI] C:\windows\System32\wintsvit.exe
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -

Go to Control Panel / Add/Remove Programs and remove the following if they are there:

WinTools

Now delete these Folders or Files that are Highlighted: (You may need enable "Show all Files" and disable "Hide System Files" in Windows Explorer / Tools / Folder Options / View Tab) (You may have to boot to "Safe Mode" in order to delete some Files/Folders)

C:\Program Files\Common files\WinTools
C:\windows\System32\wintsvit.exe
C:\windows\System32\Doub.exe

Now, empty your TEMP Folder / Temporary Internet Files Folder and then empty your "Recycle Bin" and reboot.

brad

Logfile of HijackThis v1.99.1
Scan saved at 4:51:21 PM, on 4/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\ZoneLabs\minilog.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\smax4.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ClickToConvert\C2CMonitor.exe
C:\Program Files\Easy\TV Capture\RemoteCtl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\mIRC\mirc.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\MATLAB7\bin\win32\meditor.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Abhishek\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\system32\msbe.dll (file missing)
O3 - Toolbar: Solid Converter PDF - {259F616C-A300-44F5-B04A-ED001A26C85C} - C:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\ExploreExtPDF.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\en-us\msntb.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMax] "C:\Program Files\Analog Devices\SoundMAX\smax4.exe" /tray
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: C2CMonitor.lnk = C:\Program Files\ClickToConvert\C2CMonitor.exe
O4 - Global Startup: TV Capture Remote Control.lnk = C:\Program Files\Easy\TV Capture\RemoteCtl.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/Downl ... dge-c9.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b32846.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: TrueVector Basic Logging Client (minilog) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\minilog.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Hiyas bondowen,

We would love to help. But please do a few things so we can.

First, post your log in a new thread. Second, please close as many apps possible before you run HJT.

Thanks

lilpink x