PCTech Forums

First of all i must tell that my english may be terrible..so please saw mercy

I have a very big problem i think..2 days ago i caught a virus and i can't see my C drive but i can see only my E drive..also start menu icon give's me only three options:
1. Log off instead of shut down
2. Lock and
3. Switch user

Take a look what am talking about
(DVD RW drive took place of my C drive and BD-ROM drive took place of my DVD RW recorder)






what can i do?

p.s. i have a toshiba satellite laptop with windows 7 64bit and 500gb hard disk which is seperated in two 250gb hard disks(C which i can't see right now and E)

thanks in advance!

Please download to your desktop.

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.

Double click combofix.exe and follow the prompts.

If combofix will not start or is ended before the "Blue window" please rename combofix.exe to cbf.exe and try again.

If cbf.exe will not start or is ended, you will have to run cbf.exe from safe mode.
Reboot in to Safe mode:
Restart Windows after you see the BIOS screen and before Windows starts to load.
Start tapping the F8 key. The Windows Advanced Options Menu appears.
Use the Arrow key to ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.

Do not exit Combofix while it is running you my loose all your personal settings!
Important Note - Do not mouseclick combofix's window while it's running, that may cause it to stall.

When it's done running it will produce a log for you. Please post that log in your next reply.

first of all i want to thank you a lot!!

firstly: i ran a full system control with avast and my C drive appeared..but i couldn't opened it(see the error in the third image of my first reply)
secondly: i ran the program you' ve gave me and now i can open my c drive without a problem but some losses still remain


(instead of switch user, lock and log off the options must be hibernate, sleep, restart etc)

also take a look at this:
(i don't have BD-Rom drive )


here is the log.txt that you asked

ComboFix.zip

(9.8 KiB) Downloaded 378 times

Good afternoon..
before i do all that you mentioned let me tell you that after restarting my pc everything went well and now it works just like old..

do you believe that the problem still remains?

Yes you still have an infected winver.exe and it needs to be replaced.

Here are the results..

ComboFix (2).zip

(10.22 KiB) Downloaded 365 times

the problem still remains and i did everything you said

So you are telling me that the winver.exe isn't infected anymore and that the txt file is wrong?

Do you want me to run the process again and upload the correct txt file?..if that is possible