PCTech Forums

HI Gecko- Finally got her back on the net........here is the hijack log after fixing.

Logfile of HijackThis v1.99.1
Scan saved at 4:39:27 PM, on 8/12/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD2.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPDARC.EXE
C:\WINDOWS\DESKTOP\HIJACK THIS\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by PC User
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [TVWatch] C:\WINDOWS\SYSTEM\TVWatch.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmwordtrans.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html

There was still a problem staying connected to the ISP after doing the fixes, and I found a couple of other things which maybe are a problem, see below:

1) Dr Watson diagnosis

Windows KB891711 component has altered Windows system files.

Module Name: KB891711.EXE
Description: Windows KB891711 component
Version: 4.10.2223

2) System Info:(Don't know if this is relevant? The guy who set up her computer says
it is related to a network, and she has only a single pc)

IIntel 82558-based Integrated Ethernet with Wake on LAN
Net
This Device Has a Problem: Code=2 (0x2)
Device failure: Try changing the driver for this device. If that doesn't work,
see your hardware documentation.
Registry Key: HKEY_LOCAL_MACHINE\enum\PCI\VEN_8086&DEV_1229&SUBSYS_00088086&REV_05\BUS_00&DEV_07&FUNC_00
Alloc resources: Logical Configuration 0
IO Range: Base=xD000 End=xD01F Min=x0000 Max=xFFFF Alias=xFF, Decode=x00
Memory Address Range: Base= xE2000000 End= xE2000FFF Min= x00000000 Max= xFFFFFFFF
Base= xE0800000 End= xE08FFFFF Min= x00000000 Max= xFFFFFFFF
Forced resources: None
Boot resources: Logical Configuration 0
IO Range: Base=xD000 End=xD01F Min=x0000 Max=xFFFF Alias=xFF, Decode=x00
Memory Address Range: Base= xE2000000 End= xE2000FFF Min= x00000000 Max= xFFFFFFFF
Base= xE0800000 End= xE08FFFFF Min= x00000000 Max= xFFFFFFFF
Filtered resources: None
Basic resources: Logical Configuration 0
IRQ: 0 Mask: x1EB8
IO Range: Base=xD000 End=xD01F Min=x0000 Max=xFFFF Alias=xFF, Decode=x00
Memory Address Range: Base= xE2000000 End= xE2000FFF Min= x00000000 Max= xFFFFFFFF
Base= xE0800000 End= xE08FFFFF Min= x00000000 Max= xFFFFFFFF
HW Revision: 005
Driver: Net\0001
Driver Date: 2-20-2002
Driver: e100bnt.sys
File Size: 58117 (0xE305)
File Date: 4/23/1999 10:22 AM
Company Name: Intel Corporation
File Version: 3.37.07.0000
Driver: e100bnt5.sys
File Size: Driver Not Installed
File Date: Driver Not Installed
Driver: 8255xndi.dll

Thanks for your help