PCTech Forums

Posted: **Sat Feb 26, 2005 8:31 pm**

I have run sophos antivirus, AVG antivirus and deleted 110 viruses in total. I have also run Microsoft Anti-Spyware and Ad-aware and i think it has helped a bit. I also deleted some sites i did not recognise from the trusted websites section in internet options. i still have popups and error messages and was wondering if someone could please check this hijackthis log and help. thanks:

Logfile of HijackThis v1.99.1
Scan saved at 19:17:58, on 26/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\WINDOWS\System32\pidgen.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = webmail.soton.ac.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [pidgen] C:\WINDOWS\System32\pidgen.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Dixons Insert Detect] C:\Program Files\Dixons\Picture Suite\InsDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [Qkqamln] C:\WINDOWS\System32\m?hta.exe
O4 - Global Startup: AdwareFilter Background Protection.lnk = C:\Program Files\AdwareFilter\AdwareFilter.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: *.iframedollars.biz (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/rap ... loader.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/c ... pote_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid= ... lcid=0x409
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ubisoft.com/dev/packa ... anager.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/ActiveLa ... uncher.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 0975755640
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensavers.com/dm/installer ... taller.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... Client.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b30149.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... owdown.cab
O20 - Winlogon Notify: Reinstall - C:\WINDOWS\system32\j6p00g7me6.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)

I am also getting two error messages when i go on internet explorer and and when i log in to windows xp:
RUNDLL: Error loading C:\DOCUME~1\ANDYMI~1\LOCALS~1\Temp\se.dll. Access is denied.
and
RUNDLL: Error loading C:\WINDOWS\TEMP\se.dll. Access is denied.

any help would be appreciated.

Posted: **Sun Feb 27, 2005 12:35 pm**

Please copy this to Notepad and print it. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open windows when you are following the procedures below.

Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following: (They may or may not be there)
WildTangent

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. (Turn it back on after this is repaired and you've rebooted.)
Close all other open Windows and have HiJackThis Fix:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = webmail.soton.ac.uk
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O15 - Trusted Zone: *.iframedollars.biz (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/ActiveLa ... uncher.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensavers.com/dm/installer ... taller.cab
O20 - Winlogon Notify: Reinstall - C:\WINDOWS\system32\j6p00g7me6.dll
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:
WildTangent

Now, empty all your TEMP Folders, Temporary Internet Files Folder and then empty your "Recycle Bin", reboot and post a new HiJackThis log.

Posted: **Sun Feb 27, 2005 9:49 pm**

Thankyou very much or the reply. I have gone through everything you told me to do and here is the new log file:
Logfile of HijackThis v1.99.1
Scan saved at 20:42:24, on 27/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\pidgen.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\WINDOWS\System32\m?hta.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\unzipped\hijackthis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ANDYMI~1\LOCALS~1\Temp\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ANDYMI~1\LOCALS~1\Temp\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O2 - BHO: (no name) - {74FD0921-BDE3-40F3-9757-627211378481} - C:\WINDOWS\System32\mnmo.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [pidgen] C:\WINDOWS\System32\pidgen.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Dixons Insert Detect] C:\Program Files\Dixons\Picture Suite\InsDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [Qkqamln] C:\WINDOWS\System32\m?hta.exe
O4 - Global Startup: AdwareFilter Background Protection.lnk = C:\Program Files\AdwareFilter\AdwareFilter.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/rap ... loader.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/c ... pote_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid= ... lcid=0x409
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ubisoft.com/dev/packa ... anager.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 0975755640
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... Client.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b30149.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... owdown.cab
O18 - Filter: text/html - {EB20D4F4-3B0D-4073-9AD3-DB16357E3136} - C:\WINDOWS\System32\mnmo.dll
O18 - Filter: text/plain - {EB20D4F4-3B0D-4073-9AD3-DB16357E3136} - C:\WINDOWS\System32\mnmo.dll
O20 - Winlogon Notify: RunOnce - C:\WINDOWS\system32\j6p00g7me6.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)

I am still getting spyware and error messages. Also, there were 4 files in a temp folder that would not delete. No reason why, just gave a windows ding sound. When i went to empty the recycle bin there were no files to be seen, even though i had deleted about 2000. Also when i went to 'empty recycle bin' is said "do you want to delete these 5 items" - even though there were none to be seen. I said ok, tried the same thing again and it asked again if i wanted to delete the 5 files. I'm very confused. Any other suggestions?

Posted: **Sun Feb 27, 2005 11:40 pm**

I was afraid there might be more to this.

I need to know what OS you are using, Windows XP, windows 98?
Also do a search for "wintools" and tell me if and where you find it please.
And last run ad-aware again and post what it finds, likeiesearch, ISIB, istoolbar or vx2.

Posted: **Mon Feb 28, 2005 12:24 am**

im using windows xp home.
do you mean search for wintools on the internet or on my computer?

also, with the last part, when i run ad aware, do u mean post if it finds likeiesearch, ISIB, istoolbar or vx2?

thanks again

Posted: **Mon Feb 28, 2005 12:44 pm**

Yes please search for wintools on your system.

Ad-aware is going to find something like iesearch, istoolbar, IBIS, vx2, search assistant,
please post what it finds not the registry keys but the program.

Posted: **Mon Feb 28, 2005 1:03 pm**

i searched for wintools on my pc and found nothing. im not quite sure what you wanted me to post from the ad-aware scan but here is the logfile:

Ad-Aware SE Build 1.05
Logfile Created on:28 February 2005 11:50:59
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R28 16.02.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
CoolWebSearch(TAC index:10):14 total references
MRU List(TAC index:0):39 total references
Redirected hostfile entry(TAC index:4):6 total references
Tracking Cookie(TAC index:3):9 total references
VX2(TAC index:10):4 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects

28-02-2005 11:50:59 - Scan started. (Full System Scan)

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\nico mak computing\winzip\filemenu
Description : winzip recently used archives

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\windows\currentversion\applets\wordpad\recent file list
Description : list of recent files opened using wordpad

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\windows\currentversion\applets\paint\recent file list
Description : list of files recently opened using microsoft paint

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\windows\currentversion\explorer\runmru
Description : mru list for items opened in start | run

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\search assistant\acmru
Description : list of recent search terms used with the search assistant

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\office\10.0\common\open find\microsoft word\settings\open\file name mru
Description : list of recent documents opened by microsoft word

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\office\10.0\common\open find\microsoft word\settings\save as\file name mru
Description : list of recent documents saved by microsoft word

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\office\10.0\word\recent templates
Description : list of recent templates used by microsoft word

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\office\10.0\excel\recent files
Description : list of recent files used by microsoft excel

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\office\10.0\powerpoint\recent file list
Description : list of recent files used by microsoft powerpoint

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\mediaplayer\player\recentfilelist
Description : list of recently used files in microsoft windows media player

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\internet explorer
Description : last download directory used in microsoft internet explorer

MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\microsoft management console\recent file list
Description : list of recent snap-ins used in the microsoft management console

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\mediaplayer\player\settings
Description : last save as directory used in jasc paint shop pro

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\office\10.0\common\general
Description : list of recently used symbols in microsoft office

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\internet explorer\typedurls
Description : list of recently entered addresses in microsoft internet explorer

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\creative tech\creative wavestudio\settings
Description : list of recently used directories in creative wavestudio

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\directinput\mostrecentapplication
Description : most recent application to use microsoft directinput

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d

MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct3d

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\mediaplayer\preferences
Description : last playlist index loaded in microsoft windows media player

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\windows\currentversion\applets\regedit
Description : last key accessed using the microsoft registry editor

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\frontpage\explorer\frontpage explorer\recent web list
Description : list of recently used webs in microsoft frontpage

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\directinput\mostrecentapplication
Description : most recent application to use microsoft directinput

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\mediaplayer\preferences
Description : last playlist loaded in microsoft windows media player

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\office\10.0\clip organizer\search\last query
Description : last query in microsoft clip organizer

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\frontpage\explorer\frontpage explorer\recent file list
Description : list of recently used files in microsoft frontpage

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\mediaplayer\medialibraryui
Description : last selected node in the microsoft windows media player media library

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X

MRU List Object Recognized!
Location: : software\microsoft\direct3d\mostrecentapplication
Description : most recent application to use microsoft direct X

MRU List Object Recognized!
Location: : .DEFAULT\software\microsoft\windows media\wmsdk\general
Description : windows media sdk

MRU List Object Recognized!
Location: : S-1-5-18\software\microsoft\windows media\wmsdk\general
Description : windows media sdk

MRU List Object Recognized!
Location: : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\windows media\wmsdk\general
Description : windows media sdk

MRU List Object Recognized!
Location: : C:\Documents and Settings\Andy Mintey\Application Data\microsoft\office\recent
Description : list of recently opened documents using microsoft office

MRU List Object Recognized!
Location: : C:\Documents and Settings\Andy Mintey\recent
Description : list of recently opened documents

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 584
ThreadCreationTime : 28-02-2005 06:53:31
BasePriority : Normal

#:2 [winlogon.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 672
ThreadCreationTime : 28-02-2005 06:53:33
BasePriority : High

VX2 Object Recognized!
Type : Process
Data : i8420ihoe84c0.dll
Category : Malware
Comment : (CSI MATCH)
Object : C:\WINDOWS\system32\

Warning! VX2 Object found in memory(C:\WINDOWS\system32\i8420ihoe84c0.dll)

#:3 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 716
ThreadCreationTime : 28-02-2005 06:53:33
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:4 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 728
ThreadCreationTime : 28-02-2005 06:53:33
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:5 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 908
ThreadCreationTime : 28-02-2005 06:53:34
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:6 [svchost.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1008
ThreadCreationTime : 28-02-2005 06:53:34
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [lexbces.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1388
ThreadCreationTime : 28-02-2005 06:53:35
BasePriority : Normal
FileVersion : 8.16
ProductVersion : 8.16
ProductName : MarkVision for Windows (32 bit)
CompanyName : Lexmark International, Inc.
FileDescription : LexBce Service
InternalName : LexBce Service
LegalCopyright : (C) 1993 - 2003 Lexmark International, Inc.
OriginalFilename : LexBceS.exe

#:8 [lexpps.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1416
ThreadCreationTime : 28-02-2005 06:53:35
BasePriority : Normal
FileVersion : 8.16
ProductVersion : 8.16
ProductName : MarkVision for Windows (32 bit)
CompanyName : Lexmark International, Inc.
FileDescription : LEXPPS.EXE
InternalName : LEXPPS
LegalCopyright : (C) 1993 - 2003 Lexmark International, Inc.
OriginalFilename : LEXPPS.EXE
Comments : MarkVision for Windows '95 New P2P Server (32-bit)

#:9 [spoolsv.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 1424
ThreadCreationTime : 28-02-2005 06:53:35
BasePriority : Normal
FileVersion : 5.1.2600.0 (XPClient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:10 [ccevtmgr.exe]
FilePath : C:\Program Files\Common Files\Symantec Shared\
ProcessID : 1456
ThreadCreationTime : 28-02-2005 06:53:35
BasePriority : Normal
FileVersion : 1.03.4
ProductVersion : 1.03.4
ProductName : Event Manager
CompanyName : Symantec Corporation
FileDescription : Event Manager Service
InternalName : ccEvtMgr
LegalCopyright : Copyright (c) 2000-2002 Symantec Corporation. All rights reserved.
OriginalFilename : ccEvtMgr.exe

#:11 [avgamsvr.exe]
FilePath : C:\PROGRA~1\Grisoft\AVGFRE~1\
ProcessID : 1692
ThreadCreationTime : 28-02-2005 06:53:44
BasePriority : Normal
FileVersion : 7,1,0,299
ProductVersion : 7.1.0.299
ProductName : AVG Anti-Virus System
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG Alert Manager
InternalName : avgamsvr
LegalCopyright : Copyright © 2004, GRISOFT, s.r.o.
OriginalFilename : avgamsvr.EXE

#:12 [avgupsvc.exe]
FilePath : C:\PROGRA~1\Grisoft\AVGFRE~1\
ProcessID : 1708
ThreadCreationTime : 28-02-2005 06:53:44
BasePriority : Normal
FileVersion : 7,1,0,285
ProductVersion : 7.1.0.285
ProductName : AVG 7.0 Anti-Virus System
CompanyName : GRISOFT, s.r.o.
FileDescription : AVG Update Service
InternalName : avgupsvc
LegalCopyright : Copyright © 2004, GRISOFT, s.r.o.
OriginalFilename : avgupdsvc.EXE

#:13 [ctsvccda.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1728
ThreadCreationTime : 28-02-2005 06:53:44
BasePriority : Normal
FileVersion : 1.0.1.0
ProductVersion : 1.0.0.0
ProductName : Creative Service for CDROM Access
CompanyName : Creative Technology Ltd
FileDescription : Creative Service for CDROM Access
InternalName : CTsvcCDAEXE
LegalCopyright : Copyright (c) Creative Technology Ltd., 1999. All rights reserved.
OriginalFilename : CTsvcCDA.EXE

#:14 [mdm.exe]
FilePath : C:\Program Files\Common Files\Microsoft Shared\VS7Debug\
ProcessID : 1760
ThreadCreationTime : 28-02-2005 06:53:44
BasePriority : Normal
FileVersion : 7.00.9064.9150
ProductVersion : 7.00.9064.9150
ProductName : Microsoft Development Environment
CompanyName : Microsoft Corporation
FileDescription : Machine Debug Manager
InternalName : mdm.exe
LegalCopyright : Copyright (C) Microsoft Corp. 1997-2000
OriginalFilename : mdm.exe

#:15 [navapsvc.exe]
FilePath : C:\Program Files\Norton AntiVirus\
ProcessID : 1816
ThreadCreationTime : 28-02-2005 06:53:44
BasePriority : Normal
FileVersion : 9.05.1015
ProductVersion : 9.05.1015
ProductName : Norton AntiVirus
CompanyName : Symantec Corporation
FileDescription : Norton AntiVirus Auto-Protect Service
InternalName : NAVAPSVC
LegalCopyright : Copyright (c) 2000-2002 Symantec Corporation. All rights reserved.
OriginalFilename : NAVAPSVC.EXE

#:16 [nvsvc32.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1848
ThreadCreationTime : 28-02-2005 06:53:44
BasePriority : Normal
FileVersion : 6.14.01.4354
ProductVersion : 6.14.01.4354
ProductName : NVIDIA Driver Helper Service, Version 43.54
CompanyName : NVIDIA Corporation
FileDescription : NVIDIA Driver Helper Service, Version 43.54
InternalName : NVSVC
LegalCopyright : (C) NVIDIA Corporation. All rights reserved.
OriginalFilename : nvsvc32.exe

#:17 [mspmspsv.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 268
ThreadCreationTime : 28-02-2005 06:53:48
BasePriority : Normal
FileVersion : 7.00.00.1954
ProductVersion : 7.00.00.1954
ProductName : Microsoft (R) DRM
CompanyName : Microsoft Corporation
FileDescription : WMDM PMSP Service
InternalName : MSPMSPSV.EXE
LegalCopyright : Copyright (C) Microsoft Corp. 1981-2000
OriginalFilename : MSPMSPSV.EXE

#:18 [rundll32.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 636
ThreadCreationTime : 28-02-2005 06:54:29
BasePriority : Normal
FileVersion : 5.1.2600.0 (xpclient.010817-1148)
ProductVersion : 5.1.2600.0
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Run a DLL as an App
InternalName : rundll
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : RUNDLL.EXE

VX2 Object Recognized!
Type : Process
Data : INFGNT5.DLL
Category : Malware
Comment : (CSI MATCH)
Object : C:\WINDOWS\system32\

Warning! VX2 Object found in memory(C:\WINDOWS\system32\INFGNT5.DLL)

#:19 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 1636
ThreadCreationTime : 28-02-2005 06:54:32
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

VX2 Object Recognized!
Type : Process
Data : INFGNT5.DLL
Category : Malware
Comment : (CSI MATCH)
Object : C:\WINDOWS\system32\

Warning! VX2 Object found in memory(C:\WINDOWS\system32\INFGNT5.DLL)

#:20 [bcmsmmsg.exe]
FilePath : C:\WINDOWS\
ProcessID : 2004
ThreadCreationTime : 28-02-2005 06:54:34
BasePriority : Normal
FileVersion : 3.5.22 12/17/2002 17:45:33
ProductVersion : 3.5.22 12/17/2002 17:45:33
ProductName : BCM Modem Messaging Applet
CompanyName : Broadcom Corporation
FileDescription : Modem Messaging Applet
InternalName : smdmstat.exe
LegalCopyright : Copyright © Broadcom Corporation 1998-2000
OriginalFilename : smdmstat.exe

#:21 [realplay.exe]
FilePath : C:\Program Files\Real\RealPlayer\
ProcessID : 488
ThreadCreationTime : 28-02-2005 06:54:35
BasePriority : Normal
FileVersion : 6.0.9.584
ProductVersion : 6.0.9.584
ProductName : RealPlayer (32-bit)
CompanyName : RealNetworks, Inc.
FileDescription : RealPlayer
InternalName : REALPLAY
LegalCopyright : Copyright © RealNetworks, Inc. 1995-2000
LegalTrademarks : RealAudio(tm) is a trademark of RealNetworks, Inc.
OriginalFilename : REALPLAY.EXE

#:22 [directcd.exe]
FilePath : C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\
ProcessID : 548
ThreadCreationTime : 28-02-2005 06:54:35
BasePriority : Normal
FileVersion : 5.3.4.21
ProductVersion : 5.3.4.21
ProductName : DirectCD
CompanyName : Roxio
FileDescription : DirectCD Application
InternalName : DirectCD
LegalCopyright : Copyright (c) 2001,2002, Roxio, Inc.
OriginalFilename : Directcd.exe

#:23 [qttask.exe]
FilePath : C:\Program Files\QuickTime\
ProcessID : 568
ThreadCreationTime : 28-02-2005 06:54:35
BasePriority : Normal
FileVersion : 6.4
ProductVersion : QuickTime 6.4
ProductName : QuickTime
CompanyName : Apple Computer, Inc.
InternalName : QuickTime Task
LegalCopyright : © Apple Computer, Inc. 2001-2003
OriginalFilename : QTTask.exe

#:24 [ituneshelper.exe]
FilePath : C:\Program Files\iTunes\
ProcessID : 504
ThreadCreationTime : 28-02-2005 06:54:36
BasePriority : Normal
FileVersion : 4.7.0.42
ProductVersion : 4.7.0.42
ProductName : iTunes
CompanyName : Apple Computer, Inc.
FileDescription : iTunesHelper Module
InternalName : iTunesHelper
LegalCopyright : © 2003-2004 Apple Computer, Inc. All Rights Reserved.
OriginalFilename : iTunesHelper.exe

#:25 [jusched.exe]
FilePath : C:\Program Files\Java\j2re1.4.2_06\bin\
ProcessID : 1608
ThreadCreationTime : 28-02-2005 06:54:36
BasePriority : Normal

#:26 [ctfmon.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 936
ThreadCreationTime : 28-02-2005 06:54:36
BasePriority : Normal
FileVersion : 5.1.2600.1106 (xpsp1.020828-1920)
ProductVersion : 5.1.2600.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : CTF Loader
InternalName : CTFMON
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : CTFMON.EXE

#:27 [ipodservice.exe]
FilePath : C:\Program Files\iPod\bin\
ProcessID : 1140
ThreadCreationTime : 28-02-2005 06:54:37
BasePriority : Normal
FileVersion : 4.7.0.42
ProductVersion : 4.7.0.42
ProductName : iTunes
CompanyName : Apple Computer, Inc.
FileDescription : iPodService Module
InternalName : iPodService
LegalCopyright : © 2003-2004 Apple Computer, Inc. All Rights Reserved.
OriginalFilename : iPodService.exe

#:28 [steam.exe]
FilePath : C:\Program Files\Valve\Steam\
ProcessID : 1268
ThreadCreationTime : 28-02-2005 06:54:37
BasePriority : Normal
FileVersion : 1.0.0.0
ProductVersion : 1.0.0.0
ProductName : Steam
CompanyName : Valve Corporation
FileDescription : Steam
LegalCopyright : © Copyright 2000-2003 Valve Corporation All rights reserved.
OriginalFilename : Steam.exe

#:29 [m?hta.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 1168
ThreadCreationTime : 28-02-2005 06:54:38
BasePriority : Normal

#:30 [diagent.exe]
FilePath : C:\Program Files\Creative\SBLive\Diagnostics\
ProcessID : 2200
ThreadCreationTime : 28-02-2005 06:54:39
BasePriority : Normal
FileVersion : 1, 1, 4, 0
ProductVersion : 1.01.04
ProductName : Creative Diagnostics Agent
CompanyName : Creative Technology Ltd
FileDescription : Creative Diagnostics Agent
InternalName : Creative Diagnostics Agent
LegalCopyright : Copyright (C) 2002 Creative Technology Ltd
OriginalFilename : diagent.exe

#:31 [sonytray.exe]
FilePath : C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\
ProcessID : 2356
ThreadCreationTime : 28-02-2005 06:54:42
BasePriority : Normal

#:32 [wzqkpick.exe]
FilePath : C:\Program Files\WinZip\
ProcessID : 2420
ThreadCreationTime : 28-02-2005 06:54:43
BasePriority : Normal
FileVersion : 1.0 (32-bit)
ProductVersion : 9.0 (6028)
ProductName : WinZip
CompanyName : WinZip Computing, Inc.
FileDescription : WinZip Executable
InternalName : WZQKPICK.EXE
LegalCopyright : Copyright (c) WinZip Computing, Inc. 1991-2004 - All Rights Reserved
LegalTrademarks : WinZip is a registered trademark of WinZip Computing, Inc
OriginalFilename : WZQKPICK.EXE
Comments : StringFileInfo: U.S. English

#:33 [gcasdtserv.exe]
FilePath : C:\Program Files\Microsoft AntiSpyware\
ProcessID : 2644
ThreadCreationTime : 28-02-2005 06:54:54
BasePriority : Normal
FileVersion : 1.00.0509
ProductVersion : 1.00.0509
ProductName : Microsoft AntiSpyware (Beta 1)
CompanyName : Microsoft Corporation
FileDescription : Microsoft AntiSpyware Data Service
InternalName : gcasDtServ
LegalCopyright : Copyright © 2004-2005 Microsoft Corporation. All rights reserved.
LegalTrademarks : Microsoft® and Windows® are registered trademarks of Microsoft Corporation. SpyNet(tm) is a trademark of Microsoft Corporation.
OriginalFilename : gcasDtServ.exe

#:34 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 3328
ThreadCreationTime : 28-02-2005 06:59:30
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:35 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 3516
ThreadCreationTime : 28-02-2005 07:04:31
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:36 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 2344
ThreadCreationTime : 28-02-2005 07:19:32
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:37 [msnmsgr.exe]
FilePath : C:\Program Files\MSN Messenger\
ProcessID : 3108
ThreadCreationTime : 28-02-2005 08:32:38
BasePriority : Normal
FileVersion : 7.0.0425
ProductVersion : 7.0.0425
ProductName : MSN Messenger
CompanyName : Microsoft Corporation
FileDescription : MSN Messenger
InternalName : msnmsgr
LegalCopyright : Copyright (c) Microsoft Corporation 1997-2004
LegalTrademarks : Microsoft(R) is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msnmsgr.exe

#:38 [wuauclt.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 3948
ThreadCreationTime : 28-02-2005 11:00:31
BasePriority : Normal
FileVersion : 5.4.3790.2182 built by: srv03_rtm(ntvbl04)
ProductVersion : 5.4.3790.2182
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Automatic Updates
InternalName : wuauclt.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : wuauclt.exe

#:39 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 2312
ThreadCreationTime : 28-02-2005 11:32:59
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:40 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 3696
ThreadCreationTime : 28-02-2005 11:33:17
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:41 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 3764
ThreadCreationTime : 28-02-2005 11:34:03
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:42 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 2000
ThreadCreationTime : 28-02-2005 11:34:29
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:43 [iexplore.exe]
FilePath : C:\Program Files\Internet Explorer\
ProcessID : 3752
ThreadCreationTime : 28-02-2005 11:45:43
BasePriority : Normal
FileVersion : 6.00.2800.1106 (xpsp1.020828-1920)
ProductVersion : 6.00.2800.1106
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Internet Explorer
InternalName : iexplore
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : IEXPLORE.EXE

#:44 [pidgen.exe]
FilePath : C:\WINDOWS\System32\
ProcessID : 3096
ThreadCreationTime : 28-02-2005 11:49:23
BasePriority : Normal

#:45 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 4080
ThreadCreationTime : 28-02-2005 11:49:51
BasePriority : Normal
FileVersion : 6.2.0.206
ProductVersion : VI.Second Edition
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 42

Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : "HOMEOldSP"
Rootkey : HKEY_USERS
Object : S-1-5-21-3758995522-4069631306-3641188975-1006\software\microsoft\internet explorer\main
Value : HOMEOldSP

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : "HOMEOldSP"
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : HOMEOldSP

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 2
Objects found so far: 44

Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 44

Started Tracking Cookie scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : andy mintey@oinadserve[1].txt
Category : Data Miner
Comment : Hits:11
Value : Cookie:andy mintey@oinadserve.com/
Expires : 01-01-2021
LastSync : Hits:11
UseCount : 0
Hits : 11

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : andy mintey@doubleclick[2].txt
Category : Data Miner
Comment : Hits:3
Value : Cookie:andy mintey@doubleclick.net/
Expires : 28-02-2005 11:47:46
LastSync : Hits:3
UseCount : 0
Hits : 3

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : andy mintey@atdmt[1].txt
Category : Data Miner
Comment : Hits:1
Value : Cookie:andy mintey@atdmt.com/
Expires : 26-02-2010
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : andy mintey@mediaplex[1].txt
Category : Data Miner
Comment : Hits:1
Value : Cookie:andy mintey@mediaplex.com/
Expires : 22-06-2009
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : andy mintey@c5.zedo[2].txt
Category : Data Miner
Comment : Hits:2
Value : Cookie:andy mintey@c5.zedo.com/
Expires : 28-02-2005 23:09:48
LastSync : Hits:2
UseCount : 0
Hits : 2

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : andy mintey@z1.adserver[1].txt
Category : Data Miner
Comment : Hits:3
Value : Cookie:andy mintey@z1.adserver.com/
Expires : 27-02-2006 20:51:52
LastSync : Hits:3
UseCount : 0
Hits : 3

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : andy mintey@fastclick[1].txt
Category : Data Miner
Comment : Hits:4
Value : Cookie:andy mintey@fastclick.net/
Expires : 17-02-2007 23:09:46
LastSync : Hits:4
UseCount : 0
Hits : 4

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : andy mintey@zedo[1].txt
Category : Data Miner
Comment : Hits:8
Value : Cookie:andy mintey@zedo.com/
Expires : 25-02-2015 22:56:28
LastSync : Hits:8
UseCount : 0
Hits : 8

Tracking Cookie Object Recognized!
Type : IECache Entry
Data : andy mintey@0[1].txt
Category : Data Miner
Comment : Hits:1
Value : Cookie:andy mintey@jwindsorandpearl.cjt1.net/HTM/559/0
Expires : 27-02-2006 22:50:06
LastSync : Hits:1
UseCount : 0
Hits : 1

Tracking cookie scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 9
Objects found so far: 53

Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 53

Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Warning!
Bad Hosts file entry:69.20.16.183:auto.search.msn.com

Redirected hostfile entry Object Recognized!
Type : Hosts file
Data : 69.20.16.183
Category : Misc
Comment : Possible CoolWebSearch Hijack
Bad Hostfile entry : 69.20.16.183:auto.search.msn.com
Warning!
Bad Hosts file entry:69.20.16.183:search.netscape.com

Redirected hostfile entry Object Recognized!
Type : Hosts file
Data : 69.20.16.183
Category : Misc
Comment : Possible CoolWebSearch Hijack
Bad Hostfile entry : 69.20.16.183:search.netscape.com
Warning!
Bad Hosts file entry:69.20.16.183:ieautosearch

Redirected hostfile entry Object Recognized!
Type : Hosts file
Data : 69.20.16.183
Category : Misc
Comment : Possible CoolWebSearch Hijack
Bad Hostfile entry : 69.20.16.183:ieautosearch
Warning!
Bad Hosts file entry:69.20.16.183:ieautosearch

Redirected hostfile entry Object Recognized!
Type : Hosts file
Data : 69.20.16.183
Category : Misc
Comment : Possible CoolWebSearch Hijack
Bad Hostfile entry : 69.20.16.183:ieautosearch
Warning!
Bad Hosts file entry:69.20.16.183:ieautosearch

Redirected hostfile entry Object Recognized!
Type : Hosts file
Data : 69.20.16.183
Category : Misc
Comment : Possible CoolWebSearch Hijack
Bad Hostfile entry : 69.20.16.183:ieautosearch
Warning!
Bad Hosts file entry:69.20.16.183:ieautosearch

Redirected hostfile entry Object Recognized!
Type : Hosts file
Data : 69.20.16.183
Category : Misc
Comment : Possible CoolWebSearch Hijack
Bad Hostfile entry : 69.20.16.183:ieautosearch

Hosts file scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
17 entries scanned.
New critical objects:6
Objects found so far: 59

Performing conditional scans...
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

VX2 Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\toolbar\webbrowser
Value : {0E5CBF21-D15F-11D0-8301-00AA005B4383}

CoolWebSearch Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/plain

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/plain
Value : CLSID

CoolWebSearch Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/html

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CLASSES_ROOT
Object : protocols\filter\text/html
Value : CLSID

CoolWebSearch Object Recognized!
Type : Regkey
Data :
Category : Malware
Comment : CWS.About:Blank
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\uninstall\searchassistant uninstall

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : CWS.About:Blank
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\uninstall\searchassistant uninstall
Value : DisplayName

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment : CWS.About:Blank
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\windows\currentversion\uninstall\searchassistant uninstall
Value : UninstallString

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\search
Value : SearchAssistant

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_CURRENT_USER
Object : software\microsoft\internet explorer\main
Value : Search Bar

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Use Custom Search URL

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\microsoft\internet explorer\main
Value : Use Search Asst

CoolWebSearch Object Recognized!
Type : RegValue
Data :
Category : Malware
Comment :
Rootkey : HKEY_LOCAL_MACHINE
Object : software\classes\protocols\filter\text/html
Value : CLSID

Conditional scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 13
Objects found so far: 72

12:00:42 Scan Complete

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:09:43.125
Objects scanned:156629
Objects identified:30
Objects ignored:0
New critical objects:30

hope this helps

Posted: **Mon Feb 28, 2005 2:40 pm**

Ok you have two malware that are still there, vx2 and cool web search
Download and install from lavasoft.
Next download

Now boot into safe mode (hit F8 key on boot up until menu shows up)
Run the CWShredder program first when it is done then run Ad-aware plug-in vx2 remover.
Now run ad-aware again full system scan, select all and fix.
You should be able to empty the trash bin now.
Reboot and run ad-aware again full system scan, select all and fix.
Run hijackthis and post a new log

Posted: **Mon Feb 28, 2005 7:16 pm**

ok i did everything you said. cw shredder found 2 things and removed them, vx2 found nothing. also, ad-aware could not remove C:\WINDOWS\System32\LKPCX12N.DLL on the first scan, but didnt find anything on the second scan so said nothing more about that file. I still have the Recycle Bin problem though, and pop-ups are still coming up. here is the new hijackthis logfile:

Logfile of HijackThis v1.99.1
Scan saved at 18:09:45, on 28/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\WINDOWS\System32\wsxsvc\wsxsvc.exe
C:\WINDOWS\System32\vmss\vmss.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\WINDOWS\System32\m?hta.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\pidgen.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [nsvcin] C:\WINDOWS\system32\n20050308.exe
O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\System32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [vmss] C:\WINDOWS\System32\vmss\vmss.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [pidgen] C:\WINDOWS\System32\pidgen.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Dixons Insert Detect] C:\Program Files\Dixons\Picture Suite\InsDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - HKCU\..\Run: [Qkqamln] C:\WINDOWS\System32\m?hta.exe
O4 - Global Startup: AdwareFilter Background Protection.lnk = C:\Program Files\AdwareFilter\AdwareFilter.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/rap ... loader.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/c ... pote_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid= ... lcid=0x409
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ubisoft.com/dev/packa ... anager.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 0975755640
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... Client.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b30149.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... owdown.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)

cheers

Posted: **Mon Feb 28, 2005 8:39 pm**

Please copy this to Notepad and print it. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open windows when you are following the procedures below.

Press Ctrl/Alt/Del and "End Task" or "End Process" on each of the following:
(They may or may not be there)

wsxsvc.exe
vmss.exe
m?hta.exe
pidgen.exe

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. (Turn it back on after this is repaired and you've rebooted.)
Close all other open Windows and have HiJackThis Fix:

O4 - HKLM\..\Run: [nsvcin] C:\WINDOWS\system32\n20050308.exe
O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\System32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [vmss] C:\WINDOWS\System32\vmss\vmss.exe
O4 - HKCU\..\Run: [pidgen] C:\WINDOWS\System32\pidgen.exe
O4 - HKCU\..\Run: [Qkqamln] C:\WINDOWS\System32\m?hta.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' is enabled. Also make sure that Display the contents of System Folders' is checked. Remember to reset these when done.
Delete the following Files/Folders if they exist:

C:\WINDOWS\system32\n20050308.exe
C:\WINDOWS\System32\wsxsvc\wsxsvc.exe
C:\WINDOWS\System32\vmss\vmss.exe
C:\WINDOWS\System32\pidgen.exe
C:\WINDOWS\System32\m?hta.exe

Now, empty all your TEMP Folders, Temporary Internet Files Folder and then empty your "Recycle Bin", reboot and post a new HiJackThis log.

Posted: **Tue Mar 01, 2005 1:16 pm**

ok i did everything you said. i got this message twice when fixing in hijackthis:

Unexpected error occurred!
Error #52 (Bad file name or number) in Sub GetLongPath(?.exe).

Please send a report to merijn@spywareinfo.com, mentioning what you were doing, and what version of Windows you have.

This message has been copied to your clipboard.

here is the new log:

Logfile of HijackThis v1.99.1
Scan saved at 12:10:02, on 01/03/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.webmail.soton.ac.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Dixons Insert Detect] C:\Program Files\Dixons\Picture Suite\InsDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - Global Startup: AdwareFilter Background Protection.lnk = C:\Program Files\AdwareFilter\AdwareFilter.exe
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/rap ... loader.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/c ... pote_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid= ... lcid=0x409
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ubisoft.com/dev/packa ... anager.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 0975755640
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... Client.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b30149.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... owdown.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)

thanks a lot

Posted: **Tue Mar 01, 2005 4:12 pm**

Ok, two things.

First, please copy this to Notepad and print it. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open windows when you are following the procedures below.

Reboot your PC into safe mode and log in as Administrator. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. (Turn it back on after this is repaired and you've rebooted.)
Close all other open Windows and have HiJackThis Fix:

O4 - Global Startup: AdwareFilter Background Protection.lnk = C:\Program Files\AdwareFilter\AdwareFilter.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)

Now, empty all your TEMP Folders, Temporary Internet Files Folder and then empty your "Recycle Bin", reboot and post a new HiJackThis log.

I think not fixing these problems in safe mode caused the HJT error you received.

Second, you seem to be running two Anitvirus programs. That isn't necessary. Choose one or the other and uninstall the one you don't wish to use. No need to lose resources on this.

Posted: **Tue Mar 01, 2005 5:38 pm**

ok here is the new log. i did everything you said but i still have the recycle bin problem and the search option on my pc has a problem now. i dont know if its anything major but it has nowhere to type in what im searching for any more, just says 'search companion'. It's hard to explain without showing you a screen dump, but i dont know how to put them on here.

Logfile of HijackThis v1.99.1
Scan saved at 16:32:16, on 01/03/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\System32\wuauclt.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.webmail.soton.ac.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Dixons Insert Detect] C:\Program Files\Dixons\Picture Suite\InsDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\\Steam.exe -silent
O4 - Global Startup: AOL 8.0 Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/rap ... loader.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/c ... pote_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b30149.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid= ... lcid=0x409
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone.ubisoft.com/dev/packa ... anager.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/r ... nPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 0975755640
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... Client.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b30149.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... owdown.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: COM+ System Application (COMSysApp) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: MS Software Shadow Copy Provider (SwPrv) - Unknown owner - C:\WINDOWS\System32\dllhost.exe (file missing)

cheers

Posted: **Tue Mar 01, 2005 6:29 pm**

also, windows media player has stopped working. when i run it it says an internal error has occurred. if you could help me fix this i would really appreciate it.

thanks again

Posted: **Wed Mar 02, 2005 9:22 pm**

Don't know whether this will be of any help

lilpink x

PCTech Forums

Can someone check this log?

Can someone check this log?