Help - Internet Explorer Hijacked by Trojan

[Edgecrusher]

Hi All,

I am hoping someone here will be able to help me with what appears to be a trojan problem I'm having with my computer/Windows XP. I have DSL service which connects through a router and had been running fine until the past couple weeks. The problem I'm having is that after I boot up my computer, my internet explorer works fine for about the first 7 to 10 minutes connected, then will no longer find/connect to any websites. It appears as though I'm not connected, however, I'm still able to use my yahoo messenger/aol im services.

I have downloaded Norton and did the live update. On my first full system scan a couple weeks ago, Norton told me it detected "Trojan.Startpage". It supposedly quarantined the file at the time, but I initially did this without System Restore being turned off, etc. Since then, I've done some reading and tried to follow instructions for methods to remove the trojan (i.e. have system restore turned off, etc.). However, now Norton doesn't detect that trojan anymore.

Since then I've downloaded trojan hunter and got the following message:

Registry scan
No suspicious entries found
Inifile scan
No suspicious entries found
Port scan
No suspicious open ports found
Memory scan
No trojans found in memory
File scan
Error: Directory not found: A:\
Warning: Unable to unpack UPX-packed file C:\Program Files\Trojan Remover\unp.exe (Add to ignore list)
Found possible trojan file: C:\WINDOWS\SYSTEM32\unimt.exe (Suspicious: UPX-packed file in Windows System folder) (What's a possible trojan file?) (Submit for analysis...) (Add to ignore list)
Error: Directory not found: D:\
Error: Directory not found: E:\
1 possible trojan files found

I've also downloaded Hijack This and here is the logfile:

Logfile of HijackThis v1.97.7
Scan saved at 11:25, on 8/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Craig T\Local Settings\Temporary Internet Files\Content.IE5\W1INCH6R\HijackThis[1].exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;http://localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://vil.mcafee.com/mast/viruses_by_c ... eriod_id=1
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Craig T\Application Data\Mozilla\Profiles\default\qgtzx906.slt\prefs.js)
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_12_0.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_12_0.dll
O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZSihp005
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu ... .0.0.8.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/ ... r.cab?RND=
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C ... 7412847222
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.c ... pi_416.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc ... wflash.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8215F513-E237-46F4-878D-362CB5FF563B}: NameServer = 206.141.192.60,206.141.196.13

I'm not sure how to proceed at this point and am here hoping someone will be able to assist me.

Thanks in advance!

Craig

[brad]

Download / Install / Update / and Run:
.
And:
.

If you're still having problems:
Download / Install / and Update: . Now Run it and post a copy of the Log File here.
**(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders. This is where it will save the backup files needed if there's a problem.)**

brad

[Edgecrusher]

Brad,

I updated Ad-Aware and downloaded/updated SpyBot. The problem is continuing to occur. I did notice that each time I've rebooted and run Spybot, the same DSO registry changes have occurred involving internet explorer. I tried to fix them using SpyBot, but they continue to reappear as registry changes each time.

Here is a copy of the Hijack This log file:

C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Craig T\Local Settings\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://vil.mcafee.com/mast/viruses_by_c ... eriod_id=1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;http://localhost
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Craig T\Application Data\Mozilla\Profiles\default\qgtzx906.slt\prefs.js)
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_12_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_12_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZSihp005
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu ... .0.0.8.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/ ... r.cab?RND=
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.c ... pi_416.dll
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8215F513-E237-46F4-878D-362CB5FF563B}: NameServer = 206.141.192.60,206.141.196.13

Thanks for your help!

Craig

[brad]

I'll try and help. Please, post the entire Log File next time.

**(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders. This is where it will save the backup files needed if there's a problem.)**

Turn off System Restore. (Turn it back on after this is repaired and you've rebooted.)
(This would also include the “GoBack” Program if it is installed.)
Close all other open Windows and have HiJackThis Fix:

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://vil.mcafee.com/mast/viruses_by_c ... eriod_id=1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;http://localhost
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZSihp005
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/fu ... .0.0.8.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/ ... r.cab?RND=

Go to Control Panel / Add/Remove Programs and remove the following if they are there:

MyWebSearch
weatherbug

Now delete these Folders or Files that are Highlighted: (You may need enable "Show all Files" and disable "Hide System Files" in Windows Explorer / Tools / Folder Options / View Tab) (You may have to boot to "Safe Mode" in order to delete some Files/Folders)

C:\Program Files\MyWebSearch
C:\Program Files\Weatherbug

Now, empty all your TEMP Folders (WinXp has up to 4 of them) / Temporary Internet Files Folder and then empty your "Recycle Bin" and reboot.

brad

[Edgecrusher]

Brad,

I followed the directions as specified in your previous reply (system restore already off, Hijack This fixed the files you listed, checked add/remove programs but neither were listed/tried in safe mode also, and emptied temp folders/recycle bin), but I am still experiencing the same problem with internet explorer. I’ve scanned/fixed using SpyBot and am still seeing the following DSO issue listed each time I reboot my computer:

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-21-311925480-557247203-2078172056-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

--- Spybot - Search && Destroy version: 1.3 ---
2004-07-09 Includes\Cookies.sbi
2004-07-28 Includes\Dialer.sbi
2004-07-27 Includes\Hijackers.sbi
2004-07-27 Includes\Keyloggers.sbi
2004-05-12 Includes\LSP.sbi
2004-07-27 Includes\Malware.sbi
2004-07-09 Includes\Revision.sbi
2004-07-02 Includes\Security.sbi
2004-07-27 Includes\Spybots.sbi
2004-07-28 Includes\Tracks.uti
2004-07-27 Includes\Trojans.sbi

I also have a current copy of the log file from Hijack This. I didn’t realize the entire log file wasn’t showing. I’m using the “Save Log” option and figured this shows the entire log file. Here is the most current Log File:

Logfile of HijackThis v1.98.1
Scan saved at 07:08, on 8/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Documents and Settings\Craig T\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Craig T\Application Data\Mozilla\Profiles\default\qgtzx906.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_12_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_12_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.c ... pi_416.dll
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8215F513-E237-46F4-878D-362CB5FF563B}: NameServer = 206.141.192.60,206.141.196.13

Thanks for the continued assistance, it’s much appreciated! I hope we’ll be able to resolve this issue.

Craig

[brad]

#1 - (Courtesy of the techguys.com) "The DSO Exploit is a microsoft workaround. If you have IE 5.0 with SP3(service pack 3) or IE6 with SP1 installed, the DSO doesn't work then, but still shows up in Spybot. You don't have to worry about it then. If you don't want it to show up you can do one of these two fixes:

One: (While running SpyBot)
Back up, back up, back up. Make sure you know what you are deleting and back it up.

(1) highlight one of the "Data source object exploit" items,
(2) Right click the highlighted item to bring up the menu list and select "More details",
(3) Now click "Jump to location",
(4) You are now viewing the Registry and can use the path shown in the Search & Destroy window to get to the key shown,
(5) Then manually delete each of 5 keys and it will no longer come back


Two:
The safe method which i should of put at the top.

Open Spybot and select 'advanced' mode.
Select 'settings' in the left column.
Select 'ignore product' in the left column.
Select 'security' tab.
Place check mark in box beside DSO Exploit.
Close program
Open Spybot and run a scan."

#2 - Are you using Mozilla? Are you using Prodigy?

brad

[Edgecrusher]

Brad,

I just tried the safe method (#2) and now after SpyBot scans it shows that there are no immediate threats. I just downloaded Mozilla and tried it out, however, the same thing keeps happening (can't find connection after about 8 minutes). It's so frustrating as the internet runs perfectly for those first 8 minutes, then nothing.

Here's the most current HiJack This log file:

Logfile of HijackThis v1.98.1
Scan saved at 04:57, on 8/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Craig T\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
N3 - Netscape 7: user_pref("browser.startup.homepage", "mail.yahoo.com"); (C:\Documents and Settings\Craig T\Application Data\Mozilla\Profiles\default\qgtzx906.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Craig T\Application Data\Mozilla\Profiles\default\qgtzx906.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_12_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_3_12_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.c ... pi_416.dll
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8215F513-E237-46F4-878D-362CB5FF563B}: NameServer = 206.141.192.60,206.141.196.13

What in your opinion should we try next? Have you ever encountered anyone with a similar issue to this before? Any help is greatly appreciated!

Thanks!

Craig

[brad]

[Edgecrusher]

[brad]

Have HJT Fix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{8215F513-E237-46F4-878D-362CB5FF563B}: NameServer = 206.141.192.60,206.141.196.13

brad