problem with web-mail slowing down/spyware?
hello, I'm a newbie with a problem!
A couple of days ago, when I switched on my laptop I was met with a message telling me that an essential file "msvbvm60.dll" was missing.
Everything seemed to work fine though, that is until I went to check my Yahoo emails & I found that suddenly everything had slowed down to a snail's pace!
Especially when composing a new message: the cursor moves accross the screen but the text takes a few minutes to appear. I found that this also happened when I tried to post something on a forum (and scrolling down a page to read a forum thread had become jerky and much slower than usual)
Anyway, I found a website offering the missing file for download. I downloaded the file and now the error message does not appear. However, the problem with viewing forums and composing emails persisted. Someone told me that spyware could be the culprit, so I downloaded Spybot S&D, and sure enough the laptop was riddled with loads of spyware. I used Spybot S&D to remove all of the spyware..
But, guess what? Composing emails and viewing/posting to forums & msg boards is still painfully slow. That last sentence, for instance, took about 4minutes to appear on the screen after I'd finished typing it! (really, I'm not exagerating!! )
I've no idea what to do about this, and as you can imagine this is a really annoying problem: most of what I use the internet for revolves around using Yahoo mail and various boards & forums!
OK, apologies for the long-winded moan!
If anyone can help me with this I will be very grateful.
X
A couple of days ago, when I switched on my laptop I was met with a message telling me that an essential file "msvbvm60.dll" was missing.
Everything seemed to work fine though, that is until I went to check my Yahoo emails & I found that suddenly everything had slowed down to a snail's pace!
Especially when composing a new message: the cursor moves accross the screen but the text takes a few minutes to appear. I found that this also happened when I tried to post something on a forum (and scrolling down a page to read a forum thread had become jerky and much slower than usual)
Anyway, I found a website offering the missing file for download. I downloaded the file and now the error message does not appear. However, the problem with viewing forums and composing emails persisted. Someone told me that spyware could be the culprit, so I downloaded Spybot S&D, and sure enough the laptop was riddled with loads of spyware. I used Spybot S&D to remove all of the spyware..
But, guess what? Composing emails and viewing/posting to forums & msg boards is still painfully slow. That last sentence, for instance, took about 4minutes to appear on the screen after I'd finished typing it! (really, I'm not exagerating!! )
I've no idea what to do about this, and as you can imagine this is a really annoying problem: most of what I use the internet for revolves around using Yahoo mail and various boards & forums!
OK, apologies for the long-winded moan!
If anyone can help me with this I will be very grateful.
X