PCTech Forums

Right, I'm really sorry if this has been covered in another thread, but I haven't got time to search...my connection is very dodgy at the mo!
I'll start at the beginning, n see how far I can get!! lol

I downloaded an image converter this morning....(can't remember what it was called, sorry!) after installation I had to reboot to complete the install. This is where the problems started. First my Incredimail wouldn't respond (I kno, I kno, Incredimail is frowned upon in here...but nuts to you all!!!! I LOVE it!!!! lol) then I noticed that Norton Internet Security wasn't working either.
I uninstalled the image converter, which proceeded to do a roll back? Anyhoo, I rebooted & kept my fingers crossed..... to no avail.

I decided to reinstall Norton, but when I tried to uninstall via add/remove programs I got this message

Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\WINDOWS\SYSTEM\MSIEXEC.EXE
Abnormal Program Termination

So.....I risked going online to symantec site and downloaded the Rnav2003.exe removal program....after a bit of a hassle, I managed to uninstall Norton completely....Hooray!
After a 2 & half hour pre-installation system scan, I finally reinstalled Norton....but when the installation was nearly complete, I got the same warning message as when I tried to uninstall!
Norton Anti virus is working, but not the internet security!

Various programs on my desktop do not open or respond when double clicked, and when I reboot I get this message

Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\PROGRAM FILES\NORTON INTERNET SECURITY\INTROWIZ.EXE
Abnormal Program Termination

Internet connection is variable, with or without rebooting, I'll be online one minute (like now!!!) n then lose connection.

It's driving me mad!
Please.....does anyone have any idea as to whats going on?!

xxxxxxxxxx
Suzii
btw, I'm using WinME!!!!

Can you use your "System Restore" to revert to a time before the install?
brad

That was my first plan of action....only to find I didn't have any restore points!

xxxxxxxxx
Suzii

Can you...

Re-boot
F8
dos mode
tpye: scanreg/restore

Can you revert to a previous installation in here?

Cactus

lol, thank you for thinking I was capable of doing that cactus....but I haven't a clue!!! lol How do I get into DOS mode?

xxxxxxxx
Suzii

lol...
Re-Boot your pc...
Just keep tapping F8 till your options popup
Choose DosMode
Type: scanreg/restore
Pick a restore point

That should get you in there.

Cactus


You can click your START button choose Shutdown>Restart in Dos Mode

There is no WinME DOS mode. If you wish to have DOS mode, go to www.bootdisk.com and select the ME bootdisk.

I don't think scanreg/restore will fix it, but it won't harm it if it's really gone.

Do you have an ME CD?

What ...no DOS....
Sry...still sleeping...

Here's the MEDos patch...
http://www.geocities.com/mfd4life_2000/mfddme13.zip

And info on how to apply it...
http://www.geocities.com/mfd4life_2000/

Cactus

Thanks for all the info & suggestions!
It got to the point where I couldn't do ANYTHING, so I took the easy way out and reformatted!
Was no biggy, all I lost was a few mp3's. I'm currently downloading all the programs I had before.....dolly will be back to her old self in no time!!! lol

Tell ya what tho, I don't have many problems with dolly, but it's nice to know I can get some help in here when I need to....I just wish I knew more so I could help others!!! I'll just have keep plodding on with my IT course, then maybe I'll have something useful in my brain instead of kids tv theme tunes & wondering what mp3 to download next! lol

Thanks again folks!!!

xxxxxxxxxxxxx
Suzii