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Quicktime

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Quicktime

Postby Psymon » Fri Jul 13, 2007 11:54 pm

I can't uninstall Quicktime.
If I try to remove it via add/remove programs, the 'installshield wizard' starts, the blue progress bar gets to about 10% and then the window dissapears.
If I try to run install the latest version it eventually comes up with a window saying 'The feature you are trying to use in on a network resource that is unavailable.'
It says it needs 'QuickTime.msi'
I did a search and found that, but then it says '[file] is not a valid installation package for the product QuickTime.'
Can anyone please help?
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Postby venney » Sat Jul 14, 2007 12:40 am

All rite there Psymon u noob lol.
Long time no speak, ill have to pop round sometime (or vice versa) for a cup of tea.

I did some searching, and found this thread....
Link

But the bit that looks relevant to you is,
If you’re trying to install iTunes on Windows and it fails during the Quicktime installation with a “-3? error, or you try to install Quicktime 7.0.3 on Windows and you get an Error 1714 or some complaint about not being able to find quicktime.msi even though it’s there, the way to fix it is to:

*Start/Run regedit

*Navigate to HKEY_CLASSES_ROOT –> Installer and select Products

*Use the Edit/Find menu to find quicktime inside that part of the key

*Delete the whole branch of the tree just ahead of the key where you found quicktime.msi

NOTE: I first tried deleting just the key with quicktime.msi and got the same errors so you have to delete the whole branch ahead of the key that contains quicktime.msi. I can’t remember the name of the folder but there was about 3 sub keys in it that got deleted in the process.

IT WORKS !! You should now be able to install Quicktime and iTunes without incident.


But that does seem like a last resort, If you try it, obv back up your registry.

Reading on a bit, someone recommended this
second link :P
That looks like it mite be a better first try.

Holla back
Venney
:)

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Postby Psymon » Sat Jul 14, 2007 10:49 am

Swish!! Nice one Loz.
I did the regedit method.
Honestly seemed safer than the installer cleanup.
Any time you want to pop over in the next 2 weekends is cool.
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Postby venney » Sat Jul 14, 2007 2:58 pm

sweet, glad it worked mush. Yea i will pop round, im getting some alloy wheels (only standard 15" vauxhall ones) but ill take some pics and ill show ya. We'll go to the pub soon 2, probs clevland bay :)

C u later mate.

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Sting like a bee.
Your hands can't hit
what your eyes can't see."
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