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Help with Virus PLEASE?

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Help with Virus PLEASE?

Postby christopherieom » Tue Feb 25, 2014 5:21 am

I keep getting reports from Avg free saying that i got a threat that is named Win64/Patched and its object name is c:\windows\system32\rpcss
When i click to remove it, it wont let me.
please help
Last edited by christopherieom on Fri Feb 28, 2014 7:20 am, edited 1 time in total.
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Re: Help with Virus PLEASE?

Postby Gecko » Wed Feb 26, 2014 3:02 pm

Download Malwarebytes Anti-Malware (from this link) to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware
Then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
You can use the right mousbutton to check the ‘Check all items‘ option before you click on Remove Selected
If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes’ Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Include the contents of the mbam-log in your reply.
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