Kaspersky

[soohanee]

How to install kaspersky in a infected laptop? My other laptop just got hit with some virus, now i cant open any file or even watch a dvd. It even change my wallpaper to some warning about virus. I think if i install kaspersky into it the virus can just gone. But how do I install it?
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[Gecko]

Hello soohanee,

I don't think you will be able to install any commercial anti virus software easily at this point, the infection will stop it.

First download Combofix from Hereto you desktop but do not run it yet.
Second download Malwarebytes from Here to your desktop but do not run it yet.

Shut down all other programs and then run combofix you saved to your desktop, following the prompts, if needed to shut down any active anti virus program. Combofix might have to restart your system if so this will be automatic, once combofix is finished it will produce a log please post this log in your reply.
Now run Malwarebytes from your desktop, after the install select to update and run, after the update select "Full Scan". Again once it has finished it will also produce a log please post this log and the combofix log in you reply.