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Laptop Problem

Is your PC infected? Is it running slow? Just can't figure out what's making it sluggish? Here is the place to get some help.

Moderators: liljim, Gecko

Laptop Problem

Postby Quickshot55 » Sat Mar 14, 2015 3:25 am

My girlfriend's laptop has been on the fritz lately. She said it has been acting very slow. Being the strapping young lad that I am, I quickly jumped to her rescue. However, my attempts at making it any faster have been futile. I have run the DDS program and was hoping you could take a look at it and see if everything looks normal. I hate laptops.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17631
Run by Hey Banana at 21:05:11 on 2015-03-09
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6046.4672 [GMT -5:00]
.
AV: Trend Micro Titanium *Disabled/Outdated* {68F968AC-2AA0-091D-848C-803E83E35902}
SP: Trend Micro Titanium *Disabled/Outdated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\Windows\Explorer.EXE
c:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe
C:\Program Files\SAMSUNG\USB Drivers\25_escape\conn\ss_conn_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
C:\Program Files\Sony\VAIO Gate\VAIO Gate.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\CCleaner\CCleaner64.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Smart Network\VSNService.exe
C:\Program Files\Sony\VAIO Smart Network\VSNClient.exe
C:\Program Files\Sony\VAIO Care\esrv\esrv_svc.exe
C:\Program Files (x86)\Sony\Keyboard Shortcuts\KeyboardShortcuts.exe
C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Update Common\VUAgent.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\DDNi\Oasis\VAIO Messenger.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Sony\VAIO Improvement\vim.exe
C:\Program Files\Sony\VAIO Improvement\vim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:Tabs
uDefault_Page_URL = hxxp://sony.msn.com
mWinlogon: Userinit = userinit.exe,
BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1505\6.6.1088\TmIEPlg32.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{3C5A64A6-15D6-4ED6-93B3-FE2E5DA97A4C} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{3C5A64A6-15D6-4ED6-93B3-FE2E5DA97A4C}\0516E646D2F424D4 : DHCPNameServer = 208.67.222.222 208.67.220.220
TCP: Interfaces\{3C5A64A6-15D6-4ED6-93B3-FE2E5DA97A4C}\1405D2C49626271627972616C636F6E697 : DHCPNameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{3C5A64A6-15D6-4ED6-93B3-FE2E5DA97A4C}\3405C475946494 : DHCPNameServer = 4.2.2.1 206.166.83.20
TCP: Interfaces\{3C5A64A6-15D6-4ED6-93B3-FE2E5DA97A4C}\743555D23545554454E445 : DHCPNameServer = 8.8.8.8 8.8.4.4
TCP: Interfaces\{6EBA2E39-F04E-4D5A-894B-46B3090D518C} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1505\6.6.1088\TmIEPlg32.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1505\6.6.1088\TmIEPlg.dll
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe64.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
x64-DPF: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinsta ... s-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe64.dll
x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1505\6.6.1088\TmIEPlg.dll
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-2-27 16152]
R2 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2012-8-18 256336]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2012-2-23 106144]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-4-28 13592]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-4-28 2429544]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-3 628448]
R2 Intel(R) ME Service;Intel(R) ME Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [2012-4-28 128280]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2012-4-28 161560]
R2 Oasis2Service;Oasis2Service;C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe [2013-7-2 61440]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [2012-2-21 473960]
R2 ss_conn_service;SAMSUNG Mobile Connectivity Service;C:\Program Files\SAMSUNG\USB Drivers\25_escape\conn\ss_conn_service.exe [2014-7-4 741640]
R2 tmevtmgr;tmevtmgr;C:\Windows\System32\drivers\tmevtmgr.sys [2012-8-18 67664]
R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2012-4-28 105024]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-4-28 363800]
R2 VSNService;VSNService;C:\Program Files\Sony\VAIO Smart Network\VSNService.exe [2012-4-28 978056]
R2 ZAtheros Bt&Wlan Coex Agent;ZAtheros Bt&Wlan Coex Agent;C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [2012-2-23 158880]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\System32\drivers\ArcSoftKsUFilter.sys [2012-4-28 19968]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2012-2-23 30368]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-3-14 331264]
R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-2-27 356120]
R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-2-27 787736]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-4-28 339048]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-2-27 675432]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\drivers\SFEP.sys [2012-1-15 14336]
R3 USER_ESRV_SVC;User Energy Server Service;C:\Program Files\Sony\VAIO Care\esrv\esrv_svc.exe [2013-2-22 427432]
R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update Common\VUAgent.exe [2012-1-13 1256040]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2014-4-12 103608]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2014-4-11 124088]
S2 ESRV_SVC;Energy Server Service;C:\Program Files\Sony\VAIO Care\esrv\esrv_svc.exe [2013-2-22 427432]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2012-2-23 36000]
S3 ATHDFU;Atheros Valkyrie USB BootROM;C:\Windows\System32\drivers\AthDfu.sys [2012-2-23 51872]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2012-2-23 339616]
S3 btath_avdt;Atheros Bluetooth AVDT Service;C:\Windows\System32\drivers\btath_avdt.sys [2012-2-23 110752]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2012-2-23 167584]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2012-2-23 68256]
S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2012-2-23 280992]
S3 BTATH_VDP;Bluetooth VDP Driver;C:\Windows\System32\drivers\btath_vdp.sys [2012-2-23 421664]
S3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2012-2-23 550560]
S3 DCDhcpService;DCDhcpService;C:\Program Files\Sony\VAIO Smart Network\WFDA\DCDhcpService.exe [2012-4-28 112256]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2014-7-4 110336]
S3 e1yexpress;Intel(R) Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y60x64.sys [2009-6-10 281088]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2015-2-11 114688]
S3 lehidmini;Bluetooth Low Energy Hid Device;C:\Windows\System32\drivers\leath_hid.sys [2012-2-23 36128]
S3 semav6thermal64ro;semav6thermal64ro;C:\Windows\System32\drivers\semav6thermal64ro.sys [2012-11-15 13792]
S3 SmbDrv;SmbDrv;C:\Windows\System32\drivers\Smb_driver.sys [2012-3-14 21264]
S3 SOHCImp;VAIO Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2012-1-6 138392]
S3 SOHDs;VAIO Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2012-1-6 74904]
S3 SpfService;VAIO Entertainment Common Service;C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [2011-12-1 289952]
S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2014-7-4 206080]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-4-25 52736]
S3 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2012-4-28 535688]
S3 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2011-12-29 960160]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2011-12-21 550128]
S3 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2011-12-21 382720]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2011-8-26 101600]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-19 1255736]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2015-02-18 14:51:30 620032 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2015-02-18 14:51:30 4300800 ----a-w- C:\Windows\SysWow64\jscript9.dll
2015-02-18 14:51:29 814080 ----a-w- C:\Windows\System32\jscript9diag.dll
2015-02-18 14:51:29 6041600 ----a-w- C:\Windows\System32\jscript9.dll
2015-02-11 15:15:40 1480192 ----a-w- C:\Windows\System32\crypt32.dll
2015-02-11 15:15:39 229376 ----a-w- C:\Windows\System32\wintrust.dll
2015-02-11 15:15:39 187904 ----a-w- C:\Windows\System32\cryptsvc.dll
2015-02-11 15:15:38 1174528 ----a-w- C:\Windows\SysWow64\crypt32.dll
2015-02-11 15:15:37 179200 ----a-w- C:\Windows\SysWow64\wintrust.dll
2015-02-11 15:15:36 143872 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2015-02-11 15:15:31 861696 ----a-w- C:\Windows\System32\oleaut32.dll
2015-02-11 15:15:31 571904 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2015-02-11 15:15:30 3722752 ----a-w- C:\Windows\System32\mstscax.dll
2015-02-11 15:15:29 3221504 ----a-w- C:\Windows\SysWow64\mstscax.dll
2015-02-11 15:15:29 131584 ----a-w- C:\Windows\SysWow64\aaclient.dll
2015-02-11 15:14:33 406528 ----a-w- C:\Windows\System32\scesrv.dll
2015-02-11 15:14:33 308224 ----a-w- C:\Windows\SysWow64\scesrv.dll
2015-02-11 15:14:25 5554112 ----a-w- C:\Windows\System32\ntoskrnl.exe
2015-02-11 15:14:21 3972544 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2015-02-11 15:14:21 3917760 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2015-02-11 15:14:20 503808 ----a-w- C:\Windows\System32\srcore.dll
2015-02-11 15:14:20 296960 ----a-w- C:\Windows\System32\rstrui.exe
2015-02-11 15:14:19 50176 ----a-w- C:\Windows\System32\srclient.dll
2015-02-11 15:14:18 43008 ----a-w- C:\Windows\SysWow64\srclient.dll
2015-02-11 15:12:32 3201536 ----a-w- C:\Windows\System32\win32k.sys
.
==================== Find3M ====================
.
2015-02-11 15:05:14 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2015-02-11 15:05:14 701616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2015-02-04 03:16:29 609280 ----a-w- C:\Windows\System32\generaltel.dll
2015-02-04 03:16:20 762368 ----a-w- C:\Windows\System32\invagent.dll
2015-02-04 03:16:16 414720 ----a-w- C:\Windows\System32\devinv.dll
2015-02-04 03:16:14 894976 ----a-w- C:\Windows\System32\appraiser.dll
2015-02-04 03:16:13 227328 ----a-w- C:\Windows\System32\aepdu.dll
2015-02-04 03:16:13 192000 ----a-w- C:\Windows\System32\aepic.dll
2015-02-04 03:13:28 1098752 ----a-w- C:\Windows\System32\aeinv.dll
2015-01-27 23:36:21 1239720 ----a-w- C:\Windows\System32\aitstatic.exe
2015-01-15 08:14:17 155072 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2015-01-15 08:14:16 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2015-01-15 08:09:58 29184 ----a-w- C:\Windows\System32\sspisrv.dll
2015-01-15 08:09:58 136192 ----a-w- C:\Windows\System32\sspicli.dll
2015-01-15 08:09:57 28160 ----a-w- C:\Windows\System32\secur32.dll
2015-01-15 08:09:51 1461760 ----a-w- C:\Windows\System32\lsasrv.dll
2015-01-15 08:09:15 31232 ----a-w- C:\Windows\System32\lsass.exe
2015-01-15 08:08:59 64000 ----a-w- C:\Windows\System32\auditpol.exe
2015-01-15 08:06:22 60416 ----a-w- C:\Windows\System32\msobjs.dll
2015-01-15 08:06:11 146432 ----a-w- C:\Windows\System32\msaudite.dll
2015-01-15 08:04:23 686080 ----a-w- C:\Windows\System32\adtschema.dll
2015-01-15 07:42:59 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2015-01-15 07:42:05 50176 ----a-w- C:\Windows\SysWow64\auditpol.exe
2015-01-15 07:41:53 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2015-01-15 07:39:53 60416 ----a-w- C:\Windows\SysWow64\msobjs.dll
2015-01-15 07:39:36 146432 ----a-w- C:\Windows\SysWow64\msaudite.dll
2015-01-15 07:37:55 686080 ----a-w- C:\Windows\SysWow64\adtschema.dll
2015-01-15 04:22:18 458824 ----a-w- C:\Windows\System32\drivers\cng.sys
2015-01-13 03:10:22 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2015-01-13 02:49:19 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2015-01-12 03:05:32 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2015-01-12 03:05:19 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2015-01-12 02:49:42 66560 ----a-w- C:\Windows\System32\iesetup.dll
2015-01-12 02:48:57 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2015-01-12 02:48:52 584192 ----a-w- C:\Windows\System32\vbscript.dll
2015-01-12 02:47:25 88064 ----a-w- C:\Windows\System32\MshtmlDac.dll
2015-01-12 02:34:42 144384 ----a-w- C:\Windows\System32\ieUnatt.exe
2015-01-12 02:34:30 114688 ----a-w- C:\Windows\System32\ieetwcollector.exe
2015-01-12 02:25:28 968704 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2015-01-12 02:21:19 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2015-01-12 02:13:27 77824 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2015-01-12 02:08:09 503296 ----a-w- C:\Windows\SysWow64\vbscript.dll
2015-01-12 02:07:51 62464 ----a-w- C:\Windows\SysWow64\iesetup.dll
2015-01-12 02:07:06 47616 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2015-01-12 02:05:36 64000 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2015-01-12 01:55:47 115712 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2015-01-12 01:46:29 1359360 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2015-01-12 01:46:00 2125824 ----a-w- C:\Windows\System32\inetcpl.cpl
2015-01-12 01:40:43 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2015-01-12 01:27:32 2358272 ----a-w- C:\Windows\System32\wininet.dll
2015-01-12 01:23:09 2052608 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2015-01-12 01:22:17 1155072 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2015-01-12 01:00:17 1888256 ----a-w- C:\Windows\SysWow64\wininet.dll
2015-01-10 06:48:22 210944 ----a-w- C:\Windows\System32\wdigest.dll
2015-01-10 06:48:19 86528 ----a-w- C:\Windows\System32\TSpkg.dll
2015-01-10 06:48:17 341504 ----a-w- C:\Windows\System32\schannel.dll
2015-01-10 06:48:13 309760 ----a-w- C:\Windows\System32\ncrypt.dll
2015-01-10 06:48:12 314880 ----a-w- C:\Windows\System32\msv1_0.dll
2015-01-10 06:48:10 728064 ----a-w- C:\Windows\System32\kerberos.dll
2015-01-10 06:48:05 22016 ----a-w- C:\Windows\System32\credssp.dll
2015-01-10 06:27:54 172032 ----a-w- C:\Windows\SysWow64\wdigest.dll
2015-01-10 06:27:51 65536 ----a-w- C:\Windows\SysWow64\TSpkg.dll
2015-01-10 06:27:47 248832 ----a-w- C:\Windows\SysWow64\schannel.dll
2015-01-10 06:27:44 221184 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2015-01-10 06:27:43 259584 ----a-w- C:\Windows\SysWow64\msv1_0.dll
2015-01-10 06:27:39 550912 ----a-w- C:\Windows\SysWow64\kerberos.dll
2015-01-10 06:27:32 17408 ----a-w- C:\Windows\SysWow64\credssp.dll
2015-01-09 03:14:27 91136 ----a-w- C:\Windows\System32\wdi.dll
2015-01-09 03:14:19 950272 ----a-w- C:\Windows\System32\perftrack.dll
2015-01-09 03:14:19 29696 ----a-w- C:\Windows\System32\powertracker.dll
2015-01-09 02:48:18 76800 ----a-w- C:\Windows\SysWow64\wdi.dll
2014-12-19 03:06:55 210432 ----a-w- C:\Windows\System32\profsvc.dll
2014-12-19 01:46:45 141312 ----a-w- C:\Windows\System32\drivers\mrxdav.sys
2014-12-11 17:47:12 52736 ----a-w- C:\Windows\System32\TSWbPrxy.exe
.
============= FINISH: 21:05:51.97 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 8/18/2012 8:33:01 AM
System Uptime: 3/9/2015 7:56:04 PM (2 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz | N/A | 1175/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 680 GiB total, 587.796 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP129: 11/13/2014 10:57:24 AM - Windows Update
RP130: 11/17/2014 2:39:21 PM - Windows Update
RP131: 11/23/2014 9:40:35 AM - Windows Update
RP132: 12/11/2014 3:00:26 AM - Windows Update
RP133: 12/18/2014 3:00:23 AM - Windows Update
RP134: 1/12/2015 4:53:22 PM - Scheduled Checkpoint
RP135: 1/15/2015 3:00:18 AM - Windows Update
RP136: 1/21/2015 3:21:24 PM - Removed VAIOCareLearnContents.
RP137: 1/21/2015 3:23:41 PM - Removed VAIO Care.
RP138: 1/25/2015 3:00:27 AM - Windows Update
RP139: 2/16/2015 3:00:21 AM - Windows Update
RP140: 2/18/2015 9:02:29 AM - Windows Update
RP141: 2/27/2015 10:33:33 PM - Windows Update
.
==== Installed Programs ======================
.
µTorrent
ACID Music Studio 8.0
Adobe Flash Player 16 ActiveX
Adobe Flash Player 16 NPAPI
Adobe Reader X (10.1.7) MUI
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Application Manager for VAIO
ArcSoft Magic-i Visual Effects 2
ArcSoft WebCam Companion 4
Atheros Bluetooth Suite (64)
Bonjour
Canon MX410 series MP Drivers
CCleaner
CyberLink PowerDVD
D3DX10
Definition Update for Microsoft Office 2010 (KB2956079) 32-Bit Edition
DVD Architect Studio 5.0
Evernote v. 4.5.2
FDUx86
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) OpenCL CPU Runtime
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
Intel(R) USB 3.0 eXtensible Host Controller Driver
Intel® Trusted Connect Service Client
iTunes
Java Auto Updater
Java(TM) 7 Update 1
Java(TM) 7 Update 1 (64-bit)
Junk Mail filter update
Keyboard_Shortcuts
KUx86
Loquendo TTS 7 Alan High Quality
Loquendo TTS 7 Engine Full Distribution
Loquendo TTS 7 English
Loquendo TTS 7 Grace High Quality
Malwarebytes Anti-Malware version 2.0.3.1025
Mayer-Johnson Boardmaker Studio (1.2)
Media Gallery
Media Go
Mesh Runtime
Microsoft .NET Framework 4.5.2
Microsoft Application Error Reporting
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
MSVCRT
MSVCRT Redists
MSVCRT_amd64
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
Oasis2Service
PlayMemories Home
PlayReady PC Runtime amd64
PlayStation(R)Network Downloader
PlayStation(R)Store
Qualcomm Atheros Direct Connect
Qualcomm Atheros WiFi Driver Installation
QuickTime
RCA Detective™ 3.0.3.0
RCA Digital Voice Manager 7.1.2.0
RCA Updater 2.1.7.0
Reader for PC
Realtek High Definition Audio Driver
Realtek PCIE Card Reader
Remote Keyboard
Remote Play with PlayStation(R)3
SAMSUNG USB Driver for Mobile Phones
Skype™ 6.11
Sound Forge Audio Studio 10.0
SSLx64
SSLx86
Synaptics Pointing Device Driver
TrackID(TM) with BRAVIA
Trend Micro Titanium
Trend Micro™ Titanium™
TriDef 3D (Sony) 2.0.5
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
V3DPx86
VAIO - Microsoft Visual C++ 2010 SP1 Runtime 10.0.40219.325
VAIO - PlayMemories Home Plug-in
VAIO - Remote Keyboard
VAIO - Remote Keyboard with PlayStation®3
VAIO - Remote Play with PlayStation®3
VAIO - TrackID™ with BRAVIA
VAIO 3D Portal
VAIO Control Center
VAIO CPU Fan Diagnostic
VAIO Data Restore Tool
VAIO Easy Connect
VAIO Gate
VAIO Gate Default
VAIO Gesture Control
VAIO Help and Support
VAIO Improvement
VAIO Manual
VAIO Messenger
VAIO OOBE
VAIO Sample Contents
VAIO Satisfaction Survey.
VAIO Smart Network
VAIO Transfer Support
VAIO Update
VAIO Update Merge Module x64
VCCx64
VCCx86
Vegas Movie Studio HD Platinum 11.0
VHD
VIx64
VIx86
VMLx86
VPMx64
VSNx64
VSNx86
VSSTx64
VSSTx86
VU5x64
VU5x86
VWSTx86
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Mobile Device Updater Component
WinZip 15.0
Zune
Zune Language Pack (CHS)
Zune Language Pack (CHT)
Zune Language Pack (CSY)
Zune Language Pack (DAN)
Zune Language Pack (DEU)
Zune Language Pack (ELL)
Zune Language Pack (ESP)
Zune Language Pack (FIN)
Zune Language Pack (FRA)
Zune Language Pack (HUN)
Zune Language Pack (IND)
Zune Language Pack (ITA)
Zune Language Pack (JPN)
Zune Language Pack (KOR)
Zune Language Pack (MSL)
Zune Language Pack (NLD)
Zune Language Pack (NOR)
Zune Language Pack (PLK)
Zune Language Pack (PTB)
Zune Language Pack (PTG)
Zune Language Pack (RUS)
Zune Language Pack (SVE)
.
==== Event Viewer Messages From Past Week ========
.
3/9/2015 7:58:31 PM, Error: Service Control Manager [7023] -
3/9/2015 7:57:28 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
3/2/2015 8:27:23 AM, Error: Schannel [36888] - The following fatal alert was generated: 70. The internal error state is 105.
.
==== End Of File ===========================
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Quickshot55
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Re: Laptop Problem

Postby Gecko » Mon Mar 16, 2015 2:18 pm

Trend Micro Titanium and Windows Defender are both Disabled, a bad sign.

Download Malwarebytes Anti-Malware to your desktop and run the install. During the install uncheck the Trial version and check the box for Update once it's updated then run a Full scan.

When Malwarebytes Anti-Malware is finished it will produce a log, paste the contents of that log into your next reply.
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Re: Laptop Problem

Postby Quickshot55 » Tue Mar 17, 2015 12:26 am

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 3/16/2015
Scan Time: 5:58:19 PM
Logfile: mallog.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.03.16.04
Rootkit Database: v2015.02.25.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Hey Banana

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 349706
Time Elapsed: 25 min, 31 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 1
PUP.Optional.Conduit.A, HKU\S-1-5-21-2933776966-793002641-3225241745-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\ConduitSearchScopes, , [a78d69dd701a340227ce427daa594cb4],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)
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Quickshot55
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Re: Laptop Problem

Postby Gecko » Sat Mar 21, 2015 5:08 pm

Quickshot55,

Sorry for my delayed reply I've out of state for my daughter's wedding the last week.

Well malwarebytes only found the one registry key so it's most likely not malware.

If you start the task manage what process is using the most CPU?
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